Senior GSOC Operator

Control Risks•Los Angeles, CA

12h•$80,000 - $85,000•Hybrid

About The Position

Control Risks is looking for an Embedded Senior GSOC Operator to support a Global Tech Client's Global Security Operations Center. The shift for this position is 07:00-15:00, Sunday-Thursday. This position will help cover 24/7/365 operations on a 5x8 shift schedule, and will require working weekends and holidays.

Requirements

Bachelor’s degree in related field (international relations, international security, political science, journalism, regional studies, etc.).
3-5 years of experience in government, corporate security or a similar role.
1+ year of experience in a senior role, assisting in editing and reviewing work in a GSOC.
Superior writing and editing skills with a keen attention to detail.
Strong interpersonal and communication skills, both written and verbal.
Understanding of CCTV and alarm technology.
Professional demeanor with a positive attitude.
Demonstrated team player with the ability to juggle multiple tasks and prioritize accordingly.

Responsibilities

Support GSOC in managing operations and security procedures.
Ensure consistency from Operators in operations related to emergency response, employee communications, travel safety, event and EP support and security systems monitoring and response.
Manage information flow and tasking to prioritize competing requests sent to GSOC team.
Provide guidance and edits around products developed by the Operators.
During times of emergency incidents, VIP visits, client events and other high-traffic incidents, provide active assistance and support to Operators.
Utilize mass communication systems to notify employees during emergency events.
Coordinate cross-functional stakeholder engagement in a wide variety of areas, including in emergency and crisis situations.
Support the management of capable execution of security operations and administrative requests, including actively executing those functions where required.
Perform various safety and security tasks as directed by Client management.
Assist in onboarding and training new Operators to ensure operational readiness and adherence to GSOC protocols.
Conduct weekend audits of security systems and procedures to identify gaps and recommend improvements.
Act as a point of escalation for security incidents requiring immediate decision-making and resolution.