Senior Growth Operations Manager

Altus Group • Toronto, ON

11d • $130,000 - $160,000 • Hybrid

About The Position

This role is for a Senior Growth Operations Manager who will solve meaningful business challenges by working on high-impact initiatives that influence growth strategy, operational efficiency, business growth program execution, workforce optimization, customer experience, and commercial performance across a global business. The individual will partner closely with senior leaders to solve complex business challenges and contribute directly to strategies, initiatives, and operational decisions driving growth and transformation. The role requires an individual who thrives in change, enjoys navigating ambiguity, and wants the autonomy to drive initiatives forward. They will lead cross-functional programs from idea through execution, bringing structure, momentum, accountability, and follow-through while helping teams move quickly and effectively through transformation and evolving priorities. This role offers broad exposure across multiple functions, business lines, and executive stakeholders, touching nearly every aspect of the commercial organization, from go-to-market strategy and product/service launches to operational planning and business transformation. The company values internal mobility, entrepreneurial thinking, and leadership development.

Requirements

• Experience in business operations, growth operations, commercial strategy, program management, product operations, consulting with execution ownership, or a similar function within a software, technology, data, or high-growth environment.
• Curiosity and commercial acumen; interest in how businesses grow, scale, and operate effectively, with the ability to understand the 'why' behind decisions and connect operational execution to broader commercial and organizational goals.
• Adaptability; comfort making decisions, asking thoughtful questions, and figuring things out while continuing to move work forward, without waiting for perfect structure, complete information, or constant direction.
• Exceptional communication, analytical, and problem-solving skills; ability to synthesize information, articulate ideas clearly, bring clarity to complex situations, assess risks, and make sound decisions in dynamic environments.
• Ability to thrive in change; energized by fast-moving, evolving environments, able to confidently navigate ambiguity, shifting priorities, and organizational transformation without losing momentum or focus.
• Mindset of an owner and operator; accountability for outcomes, proactivity, resourcefulness, and a solutions-oriented approach, with the ability to move initiatives forward independently while balancing strategic thinking with hands-on execution.
• Ability to bring structure to complexity; comfort working with broad objectives or loosely defined challenges, with the ability to create clarity, prioritize effectively, identify risks, and develop actionable plans.
• Strong cross-functional influence skills; ability to build relationships, align stakeholders, navigate differing priorities, and drive progress without direct authority; confidence in facilitating conversations, challenging thinking respectfully, and helping teams stay focused on outcomes.

Responsibilities

• Drive strategic initiatives through execution, leading and supporting cross-functional initiatives, commercial programs, operational improvements, and other growth priorities, ensuring projects move from concept to execution with clear accountability, momentum, and measurable outcomes.
• Partner across the business, working closely with leaders across Sales, Product, Marketing, Enablement, Operations, and executive leadership to align priorities, navigate dependencies, remove roadblocks, and support business growth and operational performance globally.
• Create structure and visibility by building and maintaining operating mechanisms, dashboards, scorecards, project plans, and reporting processes that provide leadership with visibility into progress, risks, priorities, and key business outcomes.
• Drive accountability and operational excellence by helping teams stay aligned and focused on execution through clarifying responsibilities, following through on commitments, identifying risks early, and ensuring initiatives remain on track in a fast-moving environment.
• Support business transformation and change initiatives, contributing to operational and organizational transformation efforts, helping teams navigate evolving priorities, implement new ways of working, and improve how the business operates and scales.
• Solve complex business problems with curiosity, critical thinking, and a solutions-oriented mindset, helping identify opportunities for process improvement, operational efficiency, and stronger business performance across the organization.
• Influence without direct authority by building trusted relationships across teams and functions, bringing people together around shared goals and driving outcomes through collaboration, communication, and strong stakeholder management skills.
• Operate with adaptability and initiative in an environment where priorities evolve quickly, balancing strategic thinking with hands-on execution while bringing clarity, structure, and forward momentum to ambiguous situations.

Benefits

• Competitive compensation
• Incentive and bonus plans
• Total rewards package prioritizing mental, physical, and financial well-being
• Investment in professional learning through Altus Intelligence Academy (over 150,000 hours of learning content)
• Flexible work model (Activity-Based Work model)
• Mentorship from industry leaders
• Access to Altus Intelligence Academy
• Opportunity to work with advanced data sets, tools, and technology
• Unlimited vacation program (Take What You Need)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed