Senior Group Sales Manager

JW Marriott Savannah•Savannah, GA

2d•Onsite

About The Position

The Senior Group Sales Manager is responsible for generating and growing profitable group business while building strong client relationships that support the hotel's revenue goals. This role represents the luxury brand through strategic sales efforts, exceptional client service, and effective collaboration with internal teams to deliver seamless experiences and maximize guest room, catering, and ancillary revenue opportunities.

Requirements

Experience in a hotel or a related field preferred.
CI/ Marriott Experience a plus.
Luxury Hotel Sales experience preferred.
High School diploma or equivalent is required.
College course work in the related field is helpful.
Must be skilled in Windows, Company approved spreadsheets and word processing.

Responsibilities

Cross-functional collaboration with Revenue Management, Catering, Events, Operations, and Marketing.
Problem-solving and decision-making under pressure.
Leading client experiences from inquiry through execution.
Meet or exceed set goals.
Support the team by being a resource to help guide sales processes, contracting, and inventory management.
Participate in required M.O.D. and Saturday office coverage as scheduled.
Initiate and follow up on leads assisting with team compliance to response guidelines.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts and evaluate trends within your market.
Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
Assist in leading and implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, Fam events etc.
Assist in the preparation of required reports in a timely manner.
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Conduct creative and professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Abide by Prime Selling Time (PST).
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
Attend and travel to trade shows within your market.
Service group needs as required.
Handle inquiries as part of Inquiry Day Program.