senior group manager, Sourcing Learning, Development, & Change Management (Nashville, TN)

Starbucks • Nashville, TN

5d • Hybrid

About The Position

The Senior Group Manager of Sourcing Learning, Development and Change Management is a pivotal leadership role responsible for building the capabilities, culture, and organizational readiness required to execute our global sourcing strategy. Sitting at the intersection of people development, operational excellence and strategic transformation, this leader will design and drive a comprehensive L&D agenda across the sourcing function while orchestrating change programs that ensure our partners are equipped to deliver on our business objectives and brand promise.

Requirements

• 7+ years experience in L&D, organizational development or change management
• Demonstrated expertise in sourcing or supply chain L&D
• Proven track record of leading large-scale change programs across complex, global organizations
• Deep knowledge of instructional design, adult learning principles and blended learning methodologies
• Strong stakeholder management skills with the ability to influence at all levels

Nice To Haves

• Postgraduate qualification in Organizational Psychology or related discipline

Responsibilities

• Own and evolve the Sourcing L&D strategy, ensuring it aligns with corporate objectives, brand values and the evolving demand of global supply chain
• Conduct skills gap analysis across sourcing, finance, innovation, process, analytics and policy to develop and deliver a multi-year capability roadmap
• Design, curate and deliver blended learning programs (classroom, digital, on-the-job, peer learning, etc) for sourcing teams at all levels – from early career to senior leadership
• Build a sourcing academy framework including onboarding journeys, functional curricula and leadership development pathways
• Partner with external training providers, industry bodies and universities to bring best-in-class content and accreditation to the function
• Lead end-to-end change management for major sourcing transformation initiatives and process re-engineering including operating model, system implementations (PLM, ERP, etc)
• Develop change impact assessments, stakeholder engagement plans, communication frameworks, and resistance management strategies
• Embed structured change methodology across the sourcing function, building internal change capability over time
• Act as a trusted advisor to senior leaders on people and culture considerations within transformation projects
• Measure and report adoption, proficiency and benefit realization metrics for all change initiatives
• Design and implement supplier-facing development programs that uplift capability in quality, compliance, process redesign and innovation
• Collaborate with Supplier Relationship management team to identify and address capability gaps within the supply base
• Build scalable digital learning assets accessible to global supplier partners across diverse markets and languages
• Partner with Sourcing Leadership and Partner Resources Teams to embed a high performance, continuous learning culture within the sourcing organization
• Champion Starbucks values with learning design, ensuring content and delivery are globally inclusive
• Build and lead a small team of L&D and change management professionals; develop team members through coaching and stretch assignments
• Establish and track KIPs for learning effectiveness capability growth and change adoption using data-driven approaches
• Apply learning evaluation frameworks to continually improve program design and ROI
• Leverage technology platforms to deliver scalable, measurable learning
• Maintain and incorporate a current view of external trends in sourcing, supply chain innovation and L&D best practices

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• short-term and long-term disability
• paid parental leave
• family expansion reimbursement
• paid vacation from date of hire
• sick time (accrued at 1 hour for every 25 hours worked)
• eight paid holidays
• two personal days per year
• 401(k) retirement plan with employer match
• discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• incentivized emergency savings
• financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• student loan management resources
• access to other educational opportunities
• backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed