Senior GraphQL Devops Engineer

Marriott•Bethesda, MD

9d•$110,400 - $198,900•Hybrid

About The Position

The GraphQL API team at Marriott believes they can improve the digital experience of millions of guests around the globe while also enhancing the engineering experience for teams across the organization. We achieve this by building reliable, scalable, and secure platforms that enable the rapid delivery of high-quality digital experiences. We are seeking a highly motivated and experienced DevOps Engineer who is passionate about automation, cloud-native technologies, and operational excellence. The ideal candidate will have a strong background in cloud platforms, CI/CD automation, Kubernetes, and production operations, along with outstanding communication and collaboration skills. In this role, you will play a critical role in supporting and evolving Marriott's enterprise GraphQL platform, including deployment automation, environment management, observability, scalability, and operational reliability across cloud-native environments. You will partner with software engineers, platform teams, and digital product teams to drive platform modernization, implement deployment and operational best practices, and ensure the availability, performance, and security of mission-critical services. Success in this role requires the ability to manage multiple priorities, solve complex operational challenges, and collaborate effectively across technical and business teams. You will help establish standards for cloud infrastructure, CI/CD, release management, monitoring, and platform operations while continuously improving system reliability, operational efficiency, and the overall developer experience.

Requirements

7+ years of experience in software engineering, with a strong focus on DevOps, application deployment, automation, and operational support.
5+ years of experience working with cloud platforms and services, preferably AWS.
Strong experience with Kubernetes, containerization technologies, and cloud-native application deployment.
5+ years of experience implementing and managing CI/CD pipelines using tools such as Harness or Jenkins.
5+ years of experience maintaining and supporting production application environments.
Knowledge of application build, deployment, and release management processes, including Node.js application build pipelines.
Experience with modern front-end and/or back-end web technologies and frameworks.
Solid understanding of Software Development Life Cycle (SDLC) methodologies and Agile (Scrum) practices.
Excellent verbal and written communication skills, including the ability to collaborate effectively across technical and business teams.
Self-motivated, results-oriented professional with a strong commitment to continuous learning and professional growth.

Nice To Haves

AWS Solutions Architect, Developer, or related AWS certification.
Experience supporting, deploying, and optimizing API platforms and GraphQL services, including automation, monitoring, scalability, reliability, and operational excellence.
Experience with Harness.io and other modern DevOps automation platforms.
Experience with API Gateway technologies (AKANA preferred) and Content Delivery Networks (AKAMAI preferred).
Technical writing and documentation experience.
Experience with Rust or other emerging web technologies and frameworks.
Experience collaborating with business stakeholders, product teams, and cross-functional partners.

Responsibilities

Trains and/or mentors other team members, and peers as appropriate
Ability to work liaising with multiple teams to steer projects from inception to successful delivery
Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
Identifies opportunities to enhance the service delivery processes.
Performs complex quantitative and qualitative analyses for service delivery processes and projects.
Facilitates achievement of expected deliverables and obligations of Services Providers
Validates completeness of requirements prior to Service Provider solutioning
Ensures all projects follow the defined development and business case processes
Ensures proper coordination with appropriate IT and vendor relations teams
Provides consultation for routine and complex systems development
Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
Coordinates with Application Delivery and Infrastructure teams for deployment and production support activities
Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
Maintains a proper balance between business and operational risk
Ability to assess when risks need to be escalated to right channels.
Follows the defined project management standards and processes
Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
Makes short term plans for the team to effectively utilize resources
Monitors Service Provider outcomes
Reviews estimates of work effort for client project provided by Service Providers for accuracy
Facilitates timely resolution of service delivery problems and minimizes the impact to clients