Senior Grafana Engineer

Capgemini • New York, NY

18h • $82,082 - $193,440 • Hybrid

About The Position

At Capgemini, you will collaborate with cross-functional teams to deliver innovative technology solutions that drive business value and enhance client experiences. You will contribute to the design, development, and continuous improvement of scalable, high-quality solutions in a dynamic and collaborative environment.

Requirements

• Grafana Cloud
• Grafana Scenes
• PromQL
• LogQL
• TraceQL
• Executive and technical dashboard design (UX)
• Grafana Alloy
• OpenTelemetry instrumentation patterns
• AWS ECS
• AWS Fargate
• AWS EC2
• AWS Lambda
• AWS CloudWatch
• CyberArk Integration
• Secrets Management
• IAM Governance
• Secure Observability Platform Administration
• Python Development and Automation
• Data Pipelines and Telemetry Enrichment
• Model Context Protocol (MCP)
• LLM Integrations
• Agentic Workflows
• AI-Assisted Incident Analysis
• Operational Intelligence Solutions
• ServiceNow ITSM Integration
• ServiceNow CMDB Integration and Service Mapping
• PagerDuty Incident Management Integration
• Slack and ChatOps Integrations
• AWS Cost Explorer and FinOps Dashboards
• Snowflake Analytics Integration
• dbt Data Model Integration
• REST APIs and Webhooks
• Enterprise Platform Integrations
• Hybrid Cloud and On-Premises Observability
• AWS Systems Manager (SSM)
• Infrastructure as Code (Terraform)
• CI/CD Automation
• Grafana Cloud Platform Engineering
• OpenTelemetry Architecture
• AWS Infrastructure Monitoring
• Terraform & Automation
• Python Development
• ServiceNow Integrations
• Incident Management & SRE Practices

Responsibilities

• Lead Grafana Cloud platform engineering and migration from New Relic.
• Design enterprise observability architecture using Grafana Alloy, OpenTelemetry, Mimir, Loki, Tempo, and IRM.
• Develop dashboards, alerts, service health views, SLIs, SLOs, and operational reporting.
• Support production readiness, incident management, MTTR reduction, and operational excellence.
• Create runbooks, onboarding standards, and reusable observability templates.
• Build and maintain enterprise-level observability solutions.
• Design dashboards for both executive leadership and technical teams.
• Implement monitoring, logging, tracing, and incident response capabilities.
• Monitor and support cloud-native and hybrid workloads.
• Automate observability deployment and management using Terraform and CI/CD pipelines.
• Integrate AWS telemetry into Grafana Cloud.
• Automate operational processes and observability workflows.
• Build AI-powered solutions for incident analysis and troubleshooting.
• Enhance telemetry data with enrichment pipelines and intelligent insights.
• Ensure secure access management and credential handling.
• Implement governance and compliance controls across observability platforms.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed