Observability/AWS/Grafana lead

Capgemini • Chicago, ND

2d • $82,082 - $193,440 • Hybrid

About The Position

The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development. Responsible for platform modernization, Grafana Cloud migration, operational excellence, production support readiness, and enterprise observability strategy across hybrid cloud environments.

Requirements

• Senior candidates with 10 plus years of relevant experience
• Advanced Grafana & Observability Expertise- experience with traditional Grafana setups, plugins, alerting configurations, and native log/metric ingestion.
• Experience connecting Grafana to non-traditional/external data sources, business databases, and enterprise data warehouses (e.g., PostgreSQL, Snowflake, Databricks).
• Expertise in building complex, interactive dashboards leveraging variables, transformations, and drill-down links to connect macro KPIs to micro-transactional data.
• Data Modeling: Strong ability to design data schemas, understand entity relationships, and model data specifically for time-series analytics and real-time reporting
• Advanced SQL skills to query, aggregate, and manipulate fine-grained transactional data efficiently without degrading dashboard performance.
• Strong experience with AWS services that fuel analytics and observability (e.g., AWS Managed Grafana, Amazon Timestream, OpenSearch, Athena, S3, RDS, or Lambda).
• Understanding of AWS IAM, security protocols, and data governance for external data ingestion.

Responsibilities

• Lead observability strategy, architecture, and operational excellence initiatives.
• Mature the enterprise observability platform and lead migration from New Relic to Grafana Cloud at scale.
• Design observability standards for AWS and on-premises hybrid environments.
• Develop enterprise monitoring, logging, tracing, dashboarding, and alerting frameworks.
• Architect solutions leveraging Grafana Mimir, Loki, Tempo, IRM, and Grafana Cloud.
• Define instrumentation patterns and validated templates for infrastructure, applications, and distributed services.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed