Senior Global Supplier Account Manager

Microsoft • Redmond, WA

21h • Hybrid

About The Position

Are you passionate about influencing and driving economic value across Microsoft’s most complex supplier relationships and looking for an opportunity to impact decisions that will have a long-term impact on Microsoft’s future? Are you experienced in supplier or partner relationship management including: Driving economic value realization, Managing supplier accountability and performance, Balancing trade-offs to optimize for value for Microsoft, Developing, negotiating and implementing contract strategies. Procurement has a mission to deliver business value through proactive global solutions that are innovative, compliant and cost effective and exceed stakeholder expectations. Procurement is a global team of 220+ employees across 30 countries supporting 100+ geographies worldwide facilitating $35B+ in annual purchases worldwide. Microsoft’s Supplier Management team within Microsoft Procurement has an opening for a Global Supplier Account Manager. We are looking for a relationship leader to manage several of our key Global Independent Software Vendors (GISV’s) by driving supplier accountability, managing supplier risk and extending economic value across our highest impact suppliers. This Global Supplier Account Manager (SAM), will be responsible for overseeing several of Microsoft’s critical GISV suppliers that support our indirect/direct engineering software services engagements. This will include, but is not limited to, aligning our purchase/use actions with the overall business strategies, monitoring the supplier’s performance, mitigating risk and driving future innovative opportunities, between Microsoft and the supplier. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Requirements

• Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 3+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 4+ years experience in data science/analytics, finance, project management, supply chain, and/or operations OR equivalent experience.
• This role follows a hybrid work model and is based in Redmond, Washington. Employees are expected to work on-site in Redmond on a regular, recurring basis in alignment with business and team needs.

Nice To Haves

• Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 6+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 8+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR equivalent experience.
• Previous procurement and/or supplier management experience, with proven performance improvements realized year over year
• Contract management/negotiation experience
• Demonstrated experience in providing strategic and thought leadership in the discipline of supplier relationship management
• Ability to communicate information proactively/effectively, create effective Program stories of impact, able to evangelize and influence across multiple audiences and at all levels in the organization
• Ability to persuade, lead and motivate others through indirect influence
• Comprehensive understanding of Microsoft’s core businesses fundamentals
• Experience managing executive escalations from initiation to settlement

Responsibilities

• Support the continued evolution of Procurement’s Microsoft Supplier Relationship Management Strategy.
• Partner and collaborate with a high performing team of Supplier Account Managers that work with internal stakeholders across Microsoft business groups to drive supplier accountability and enhance economic value.
• Use judgment, subject matter expertise, and proven methodologies to minimize risk and business impact.
• Demonstrate through effective measurement and performance systems that Managed Suppliers continue to be our most trusted, capable & compliant suppliers to deliver business outcomes faster & with greater quality.
• Partner with Suppliers to enable Microsoft to be the Customer & Partner of Choice, ensuring we get the A team, winning our war for talent.
• In partnership with Corporate, External, and Legal Affairs (CELA) monitor, assess and improve our Master contract agreements to provide comprehensive coverage, protection, and flexibility for Microsoft through skillful negotiations and strategic development of new contract structure.
• Lead and manage high complexity multi-faceted supplier relationships partnering with our sales executives, alliance leaders driving the 360 perspective landing and accelerating go to market opportunities while driving supplier accountability.
• Provide leadership and proactive management of stakeholder relationships, both internal and with suppliers. Proactively recognize business and supplier issues, provide advice and risk mitigation strategies to internal customers regarding supplier matters, offer counsel, guidance, and interpretation during all stages of the supplier life cycle and ensure leadership is appropriately briefed on all significant terms and risks.
• Act as a thought leader to drive continuous improvement to our Supplier Relationship Management processes and tools.
• Partner and land key company strategic initiatives and goals through our Managed Suppliers including diversity, sustainability and trust.
• Embody Microsoft’s culture and values

Benefits

• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees