Senior Global Program Manager

TechnoServe • Arlington, VA

10h • Hybrid

About The Position

The Senior Global Program Manager supports the Global Operations Team in ensuring high-quality project execution and operational excellence across our global portfolio of projects. This is a dynamic role that requires a combination of skills across operations, project management, process design and improvement, data analytics, planning, and communications.

Requirements

• A minimum of 10 years of experience in international development or operations management with a Bachelor’s Degree, or 7 years experience with an advanced degree.
• Program implementation experience.
• Experience in financial analysis, as well as process analysis and improvement.
• Experience in change management and consensus building.
• English Fluency required.
• Candidates must have US work authorization at the time of application.

Nice To Haves

• Experience in emerging markets in Africa
• French language skills are strongly preferred.

Responsibilities

• Support the Chief Operating Officer in identifying the need for and designing tools, systems, and resources that support improved and consistent project delivery.
• Lead organization-wide project quality and delivery initiatives designed to establish standards and share best practices.
• Lead implementation of TechnoServe’s global annual Program Quality survey; analyze and communicate the results; and generate and implement recommendations for improvements.
• Support the implementation of TechnoServe’s annual planning process for programs by coordinating with senior leadership, country, and program teams to develop annual program quality targets.
• Analyze annual program quality plans and targets to ensure global teams are in alignment with TechnoServe’s strategy.
• Oversee the monitoring of program budget execution across Regions and Practices.
• Provide on-going monitoring and analysis of key indicators, identifying performance gaps, risks and areas for improvement.
• Partner with the Chief Operating Officer in the continual evaluation of operational processes to identify areas of improvement.
• Develop and implement project management tools and processes related to sub-awardee management, budget planning and management, and program management.
• Collaborate with internal stakeholders to implement and lead operational improvement initiatives.
• Liaise with HR, Finance, Grants and Contracts, Procurement, and other departments to identify and resolve policy clarity and interpretations and/or recurring issues affecting program success
• Design, develop, and roll-out project start-up and closeout guidelines.
• Provide on-demand “surge” support to projects and country teams to support program implementation and success both in-country and remotely including: Lead start-ups and closeouts and ensure that standards established in the Program Management Manual are followed.
• Support program implementation through work planning, strategic planning, knowledge management capture, or other technical support.
• Assist with financial analysis and budget realignment to ensure accurate financial management.
• Provide capacity-building support and other training to project staff and broader team members.
• Step in, as needed, to temporarily fill vacancies for key positions within the program teams.

Benefits

• We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.
• With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.
• We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior