Global Payroll Transformation Senior Manager

MongoDB•Austin, TX

20h•Hybrid

About The Position

The Senior Global Payroll Transformation Manager will be responsible for supporting the global payroll processes covering compliance, equity, mobility, and payroll projects. The incumbent will possess the knowledge to drive process improvement and compliance globally, determine the root cause of problems and issues, and work collaboratively across multiple functions to improve the customer experience. The incumbent will analyze and evaluate systems and/or processes and functional requirements, develop business cases as needed, and recommend, manage and implement changes. We're looking to speak with candidates based in Austin for our hybrid working model.

Requirements

Minimum of 10 years of progressive payroll experience, including leading global payroll projects and cross-functional initiatives in a complex, multinational environment
Proven track record of successfully delivering large-scale, time-sensitive projects (e.g., system implementations, vendor transitions, process transformations) from planning through execution and stabilization
Demonstrated expertise in project management disciplines, including scope definition, timeline management, risk identification/mitigation, stakeholder alignment, and delivery against defined milestones
Experience managing concurrent global initiatives with competing priorities, ensuring alignment to business objectives and on-time delivery
Strong ability to operate across regions (NAM, EMEA, LATAM, APAC) with an understanding of regional dependencies, compliance considerations, and localization requirements
Experience partnering with cross-functional stakeholders (HR, Finance, Legal, IT, external vendors) to drive alignment, remove blockers, and ensure successful execution
Strong analytical and problem-solving skills, with experience conducting root cause analysis and implementing sustainable, scalable solutions
Experience driving process standardization and transformation initiatives, reducing manual effort and improving operational efficiency
Working knowledge of payroll systems, integrations, and HRIS platforms (e.g., SuccessFactors), with experience supporting implementations or enhancements
Excellent communication skills, with the ability to clearly articulate project status, risks, and decisions to stakeholders at all levels

Responsibilities

Represent Payroll as a key stakeholder in cross-functional initiatives impacting payroll operations
Lead and manage global payroll projects and cross-functional initiatives in a fast-paced, time-sensitive environment
Drive execution of payroll-related system implementations, enhancements, and third-party vendor integrations
Partner with internal and external stakeholders to deliver projects on time, within scope, and aligned to business priorities
Develop and present business cases outlining cost, risk, service, and operational impact to support decision-making
Identify, prioritize, and implement process improvements to enhance scalability, efficiency, and accuracy of payroll operations
Drive standardization of processes across regions, reducing reliance on manual interventions
Lead efforts to improve the employee and stakeholder experience related to payroll
Proactively identify risks and implement mitigation strategies to ensure audit readiness and operational integrity
Conduct root cause analysis on complex payroll issues and implement sustainable solutions
Develop and deliver payroll metrics, reporting, and analytics to provide visibility into performance, risks, and trends
Help build team capability and drive accountability, ownership, and continuous learning
Drive integration and optimization of payroll systems, including alignment with platforms such as Success Factors
Lead change management efforts related to payroll process, system enhancements, and organizational changes
Ensure documentation of processes, controls, and procedures is comprehensive and up to date