Senior Gateway Ops Engineer

Tencent•Palo Alto, CA

4d•$110,000 - $207,200•Onsite

About The Position

Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform, covering user support ticket resolution, software deployment, on-call rotations, and critical incident management, while maintaining 24/7 security and reliability for the production environment.

Requirements

Computer-related Bachelor degree or above
More than 3-year-experience in large-scale system operation and maintenance
Familiar with operation and maintenance specifications
Familiar with Linux/unix operating system
Master in least one of python/shell programming languages
Good knowledge of network, storage, security and computer architecture
Clear thinking logic
Able to quickly learn business logic
Good problem analysis and summary skills
Good at proactively discovering and optimizing problems that appear in the work
Strong sense of responsibility
Good sense of service and teamwork
Strong ability to withstand pressure

Nice To Haves

Experience in linux system tuning is preferred
Have server cluster management experience
Familiar with the basic structure of Internet products
Experience in Internet product development or operation and maintenance is preferred

Responsibilities

Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform
User support ticket resolution
Software deployment
On-call rotations
Critical incident management
Maintaining 24/7 security and reliability for the production environment