Senior Gateway Ops Engineer
Tencent•Palo Alto, CA
•Onsite
About The Position
Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform, covering user support ticket resolution, software deployment, on-call rotations, and critical incident management, while maintaining 24/7 security and reliability for the production environment.
Requirements
- Computer-related Bachelor degree or above
- More than 3-year-experience in large-scale system operation and maintenance
- Familiar with operation and maintenance specifications
- Familiar with Linux/unix operating system
- Master in least one of python/shell programming languages
- Good knowledge of network, storage, security and computer architecture
- Clear thinking logic
- Able to quickly learn business logic
- Have good problem analysis and summary skills
- Be good at proactively discovering and optimizing problems that appear in the work
- Strong sense of responsibility
- Good sense of service and teamwork
- Strong ability to withstand pressure
Nice To Haves
- Experience in linux system tuning is preferred
- Have server cluster management experience
- Familiar with the basic structure of Internet products
- Experience in Internet product development or operation and maintenance is preferred
Responsibilities
- Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform
- Cover user support ticket resolution
- Software deployment
- On-call rotations
- Critical incident management
- Maintaining 24/7 security and reliability for the production environment
Benefits
- Sign on payment
- Relocation package
- Restricted stock units
- Medical benefits
- Dental benefits
- Vision benefits
- Life benefits
- Disability benefits
- 401(k) plan
- Vacation days
- Holidays
- Paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
