Senior Functional Testing Lead

Cynet Systems•Mountlake Terrace, WA

About The Position

The candidate will serve as a Functional Test Lead, driving quality engineering initiatives and managed services leadership within the Healthcare Payer domain. This role involves leading functional Client, transition assessments, and establishing robust testing operating models while leveraging deep expertise in the Facets Healthcare System.

Requirements

  • 10+ years of experience in Functional Testing or Quality Engineering.
  • 5+ years leading testing programs or managed services engagements.
  • 5+ years of experience with the Facets healthcare system.
  • Experience in Client, due diligence, transition assessments, and testing operating model evaluations.
  • Strong Healthcare Payer domain expertise, including Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI Transactions.
  • Proven experience in workforce planning, organizational design, and stakeholder management.
  • Familiarity with Jira, qTest, Azure DevOps, and modern Quality Engineering practices.

Nice To Haves

  • Healthcare Payer managed services transformations.
  • TCoE establishment and maturity assessments.
  • Test Data Management (TDM) exposure.
  • AI-enabled Quality Engineering initiatives.
  • CMS and regulatory testing programs.

Responsibilities

  • Lead functional Client workshops with business, product, application, and testing stakeholders.
  • Assess business processes, application landscape, testing scope, dependencies, and quality practices.
  • Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
  • Identify gaps across functional testing, UAT support, governance, and operating models.
  • Define the future-state functional testing organization, roles, staffing, and knowledge requirements.
  • Support knowledge transfer (KT), transition planning, shadow/reverse-shadow activities, and ownership transfer.
  • Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.
  • Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
  • Present assessment findings, risks, and improvement opportunities to client leadership.
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