Senior Full Stack Software Developer
About The Position
LivePerson Voice is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code. The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame. You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Voice product with a focus on stability and innovation. You will be adding new features, creating new APIs, and working to delight our customers.
Requirements
- 5+ years experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks.
- Experience building applications using MongoDB.
- Experience with data aggregation models for multiple data sources.
- Experience building Enterprise class Multi-tenant SaaS application platform
- Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
- Experience with frameworks like Jest, Mocha, or Nock.
- Experience instrumenting code for gathering production performance metrics.
- Experience with Agile development methodology.
- Ability to work independently with minimal supervision.
- You have worked on building Enterprise grade software products.
- Understands process and sees value in automation and efficiency.
- You have strong communication skills with the ability and willingness to interact with customers directly.
- Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.
Nice To Haves
- Preference to candidates with experience integrating telephony, CRM, or CTI applications.
- Preference to candidates with MEAN stack experience.
Responsibilities
- Architect, Design and implement business software and underlying APIs
- Work with Product Management to create delightful user experiences
- Create platform-independent code that can be run on multi-browser, multi-OS environments
- Play a critical role in all architecture, coding, testing, and deployment decisions.
- Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
- Provide technical documentation for the solutions that you implement
- Collaborate with peers on specifications, code reviews, and testing.
- Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
- Meet KPIs for engineering team and be responsible for them on a weekly basis
- Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand.
- Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.
Benefits
- Medical, Dental, and Vision Insurance
- Wellness Resources
- Employee Assistance Program (EAP)
- 401(k) Retirement Plan with employer match
- HSA & FSA Plans
- Employee Stock Purchase Program (ESPP)
- Basic and supplemental life insurance
- Accidental Death & Dismemberment (AD&D) insurance
- Long-term and short-term disability insurance coverage
- Legal plan
- Identity theft protection plan
- Critical illness supplemental insurance
- Access to internal professional development resources.
- Flexible Paid Time Off (PTO)
- Paid Public Holidays.
- Generous Parental Leave Policy
- Remote-First Model
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
