About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. As a Senior Full-Stack Developer (React, SQL, Amazon Connect, AWS) at Gainwell, you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. You will use your programming and analytical skills to drive the development of healthcare administration products used, and relied upon, by millions of patients. Most importantly, you’ll have the chance to grow and develop as a professional through our exceptional developmental opportunities. You will serve as a senior engineer responsible for building UI components, data pipelines, and AWS‑based integration layers that extend and enhance our Amazon Connect contact center platform. This includes working with CTR data, agent event streams, and custom React‑based agent experiences.

Requirements

  • 5+ years of professional software development experience.
  • Strong React experience (hooks, state management, component architecture).
  • Hands‑on experience with Amazon Connect (CTR data, contact flows, CCP customization).
  • Strong SQL and relational database fundamentals.
  • Experience with event‑driven architectures and streaming data (Kinesis, EventBridge).
  • Familiarity with IAM, VPC, CloudFormation/SAM, and AWS security best practices.
  • Experience with CI/CD pipelines and Git‑based workflows.

Nice To Haves

  • Preferred AWS Certifications: Developer Associate, Solutions Architect Associate/Professional.

Responsibilities

  • Build advanced UI features using React, including custom CCP extensions and embedded agent tools.
  • Design and optimize SQL data models supporting reporting, analytics, and operational workflows.
  • Develop integrations using AWS Lambda, API Gateway, Step Functions, EventBridge, and Kinesis.
  • Implement data ingestion and transformation patterns for CTRs and agent events.
  • Build secure, scalable APIs and microservices aligned with AWS Well‑Architected principles.
  • Participate in architectural design sessions for contact center modernization.
  • Mentor developers and enforce engineering standards.
  • Troubleshoot complex issues across UI, API, AWS services, and data layer
  • Support production troubleshooting across the full AWS stack.

Benefits

  • flexible vacation policy
  • educational assistance
  • 401(k) employer match
  • comprehensive health benefits
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