Senior Fulfillment Specialist

Marsh McLennan • Dallas, TX

1d • Remote

About The Position

Marsh is looking for a Senior Fulfillment Specialist in our Surety practice. This role will be fully remote. Sr. Fulfillment Specialist - Surety. Manage the clients’ daily bonding needs, including, receipt and review of bond requests, facilitate required information exchange between clients and underwriters to secure timely approvals and issuance, and delivery of requested bonds. Maintaining ongoing communication with clients and their underwriters to insure a high level of customer service. Manage challenging issues and surety-related matters for clients and leverage Client Advisory resources when necessary. Manage all administrative service delivery functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, electronic files and database management, and other related activities.

Requirements

• Bachelor's degree or equivalent work experience required
• Strong surety experience in a risk management or brokerage capacity.
• P&C license necessary, or ability to obtain

Nice To Haves

• Working knowledge of insurance coverages a plus
• CPCU, ARM or other insurance designations a plus.
• Excellent analytical, project management and problem-solving skills.

Responsibilities

• Manage the clients’ daily bonding needs, including, receipt and review of bond requests, facilitate required information exchange between clients and underwriters to secure timely approvals and issuance, and delivery of requested bonds.
• Maintaining ongoing communication with clients and their underwriters to insure a high level of customer service.
• Manage challenging issues and surety-related matters for clients and leverage Client Advisory resources when necessary.
• Manage all administrative service delivery functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, electronic files and database management, and other related activities.
• Gathers client and surety obligation information to support preparation of submissions to surety underwriters
• Provides necessary information to operations to create account information in company databases and updates information as needed.
• Learn and comply with Marsh Compliance and Transparency Standards.

Benefits

• Competitive pay (salary and performance bonus potential)
• full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
• Flexible work opportunities for work/life balance
• health and welfare benefits
• tuition assistance
• 401K savings and other retirement programs
• employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior