Fulfillment Specialist
Serigraph•West Bend, WI
•Onsite
About The Position
Join our team as a Fulfillment Specialist and be the driving force behind flawless order execution! You'll be the go-to person for ensuring top-quality fulfillment operations, mentoring your teammates, and keeping our production lines running smoothly. If you thrive in a fast-paced environment with variety and want to make an impact—this is your chance!
Requirements
- High school diploma or equivalent
- Strong communication and troubleshooting skills
- Leadership mindset (no supervisory title, but the ability to train and mentor peers)
- Organized and able to multitask
- Proficiency in Microsoft Word & Excel
- Basic math skills
- Professional, service-oriented attitude
- Knowledge of safety, housekeeping, and PPE practices
Nice To Haves
- Experience with Fulfillment Operations and ERP systems
Responsibilities
- Lead Line Operations – Set up production lines, monitor kit preparation, and perform First Piece Approval
- Team Coordination – Direct and motivate Fulfillment Associates, flex employees, and temp staff to meet specifications
- Quality Assurance – Conduct in-process audits, enforce quality standards, and stop production if needed to correct concerns
- Data & Reporting – Verify and report labor data, complete job tickets, and track efficiency metrics
- Technical Skills – Use EZPOP system/Hydra for preflighting and Excel for formatting
- Finishing Tasks – Packing, counting, labeling, shrink wrapping, and equipment operation
- Sustainability – Follow environmental practices including recycling, waste reduction, and energy conservation
- Continuous Improvement – Evaluate and recommend improvements for kit packing line
Benefits
- Competitive wages with shift premiums
- Access to earned wages before the scheduled payday
- A clean and air-conditioned environment
- Paid time off
- 10 paid holidays
- Vacation buy/sell program
- Paid lunch breaks
- Holidays included in overtime
- Free onsite healthcare
- Telemedicine including COVID testing
- Full benefits package including health, dental, vision, disability, and life insurance
- 401(k) eligibility on day one
- Free onsite fitness facility
- Walking trails
- Cross training, growth, and promotion from within
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
