Fulfillment Specialist

SerigraphWest Bend, WI
Onsite

About The Position

Join our team as a Fulfillment Specialist and be the driving force behind flawless order execution! You'll be the go-to person for ensuring top-quality fulfillment operations, mentoring your teammates, and keeping our production lines running smoothly. If you thrive in a fast-paced environment with variety and want to make an impact—this is your chance!

Requirements

  • High school diploma or equivalent
  • Strong communication and troubleshooting skills
  • Leadership mindset (no supervisory title, but the ability to train and mentor peers)
  • Organized and able to multitask
  • Proficiency in Microsoft Word & Excel
  • Basic math skills
  • Professional, service-oriented attitude
  • Knowledge of safety, housekeeping, and PPE practices

Nice To Haves

  • Experience with Fulfillment Operations and ERP systems

Responsibilities

  • Lead Line Operations – Set up production lines, monitor kit preparation, and perform First Piece Approval
  • Team Coordination – Direct and motivate Fulfillment Associates, flex employees, and temp staff to meet specifications
  • Quality Assurance – Conduct in-process audits, enforce quality standards, and stop production if needed to correct concerns
  • Data & Reporting – Verify and report labor data, complete job tickets, and track efficiency metrics
  • Technical Skills – Use EZPOP system/Hydra for preflighting and Excel for formatting
  • Finishing Tasks – Packing, counting, labeling, shrink wrapping, and equipment operation
  • Sustainability – Follow environmental practices including recycling, waste reduction, and energy conservation
  • Continuous Improvement – Evaluate and recommend improvements for kit packing line

Benefits

  • Competitive wages with shift premiums
  • Access to earned wages before the scheduled payday
  • A clean and air-conditioned environment
  • Paid time off
  • 10 paid holidays
  • Vacation buy/sell program
  • Paid lunch breaks
  • Holidays included in overtime
  • Free onsite healthcare
  • Telemedicine including COVID testing
  • Full benefits package including health, dental, vision, disability, and life insurance
  • 401(k) eligibility on day one
  • Free onsite fitness facility
  • Walking trails
  • Cross training, growth, and promotion from within
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