Senior Front Desk Attendant
Strongsville, City of•44136, OH
•Onsite
About The Position
The Senior Front Desk Attendant provides prompt, efficient, and friendly service to customers. This role involves greeting customers, managing memberships, handling transactions, enrolling customers in programs, answering questions about programs and the facility, balancing the register, maintaining the cleanliness of the front desk area, and ensuring adequate supplies of literature.
Requirements
- Basic math and computer skills.
- Experience in a public employer setting is required / preferred.
- Strong interpersonal and communication skills as well as listening skills.
- Prior customer service experience.
- Enjoys working with Senior Citizens.
Responsibilities
- Greet customers upon arrival.
- Check in members to ensure memberships are current.
- Provide prompt, efficient, and friendly service to customers in person and on the phone.
- Collect entry fees and membership fees.
- Enroll customers into programs and sign up for membership.
- Be knowledgeable of the programs offered and the facility to be able to answer a customer’s questions.
- Count and balance their register at the end of their shift.
- Cleaning and general upkeep of the front desk area.
- Monitor the stock of literature at the front desk and make sure the supply remains adequate.
- Perform other duties as required by Senior Services Coordinator.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
