Senior Fraud Analyst

Suncoast Credit Union•Tampa, FL

2d•Remote

About The Position

The Senior Fraud Analyst actively participates in the fraud prevention and risk management activities to mitigate the credit union's and members' exposure to potentially fraudulent activities. The position is responsible for evaluating member and situational/threat trends by channel, as well as cross-channel. Key responsibilities include performing ongoing analytics and preparing recommendations to present to first-line VPs and SVPs enterprise-wide. The senior analyst leverages state-of-the-art industry data science tools to synthesize and analyze data, create recommendations, and respond to fraud attacks. Additionally, the Senior Fraud Analysts will help develop new fraud risk reporting utilizing business intelligence.

Requirements

Bachelor’s degree in finance, computer science, data analytics, risk management, or a related field (A comparable combination of work experience and training may be substituted for education requirements.)
Minimum of 6 years of experience in data analysis, fraud strategy, and rule writing, preferably with a financial institution
Minimum of 4 years of experience with Business Intelligence tools such as Power BI, Tableau, and Qlik, including Structured Query Language (SQL) and SSRS report writing
Familiarity with fraud detection platforms and vendor collaboration (e.g., Alloy, Verafin, Visa) for workflow development, policy, and rule calibration and monitoring
Advanced Power BI expertise, including data modeling, use of DAX for complex calculations and measures, and optimization of report performance for large datasets
Experience developing enterprise-grade dashboards with automated refresh pipelines; ability to translate analytical outputs into executive-level insights and storytelling
Advanced SQL proficiency, including complex query design across large datasets using CTEs, subqueries, temporary tables/views, and advanced joins; strong use of window functions (e.g., RANK, ROW_NUMBER, LEAD/LAG), and aggregations, with ability to optimize queries for performance and scalability
Experience designing and maintaining scalable data pipelines and views in SQL to support reporting, including data validation, reconciliation logic, and governance of source-to-report transformations
Demonstrated ability to integrate SQL-based data sources with Power BI, including DirectQuery/Import models, incremental refresh strategies, and governance of semantic layers to ensure consistency across reporting assets
Excellent analytical and quantitative skills, including root cause and trend analysis
Ability to effectively communicate complex results to a business audience not familiar with complex data and analytics
Ability to maintain a high level of confidentiality

Responsibilities

Demonstrate end-to-end ownership of fraud analytics, including data modeling, visualization, and reporting, translating insights into actionable strategies and rule development
Conduct comprehensive analyses to identify fraud trends and emerging threat vectors, assess overall scope and impact, and define appropriate mitigation strategies
Develop and produce executive key performance metrics and report to senior management and the enterprise risk
Develop analytics and recommendations regarding the enterprise fraud strategy to minimize the credit unions’ fraud losses
Assess trends impacting fraud and provide real-time recommendations to mitigate potential fraud against the credit union and members
Perform complex analysis and/or modeling to identify patterns of fraudulent transactions and to prevent fraudulent transactions
Create, test, and implement rule criteria in applicable detection systems (FIS, Falcon, Verafin, Alloy etc.)
Balance fraud prevention recommendations with member experience considerations
Analyze loss data and recommend/implement appropriate loss prevention strategies
Evaluate fraud cases and losses holistically to identify potential trends and areas of improvement
Create and deliver BI reporting to develop top-notch reporting for senior leadership, boards, and examiners
Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
Attend educational events to increase professional knowledge
Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs