Senior Framer
About The Position
The Senior Framer builds customer relationships by creating memorable custom framing solutions and helping customers find what they need. The role delivers sales and production results, completes framing orders to a high standard and on time, and maintains assigned framing and store areas. The Senior Framer acts in a lead capacity when the Framing Manager is absent, assists with training Team Members, and supports the Framing Manager in achieving KPIs. The position also supports customer service, checkout, replenishment, inventory, safety, shrink, and omni-channel processes.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures, company programs, policies, and standards to support compliance with applicable laws and requirements.
- Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions.
- Deliver sales and production results, and support the Framing Manager in achieving KPIs.
- Act in a lead capacity when the Framing Manager is absent.
- Assist with training other Team Members.
- Complete framing orders with a high degree of quality and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers locate products, and offer solutions.
- Maintain a well-merchandised, in-stock store and provide a fast, friendly checkout experience while following cash-handling standards.
- Support shrink and safety programs.
- Participate in truck unloading and stocking, following truck standards and completing work within budget.
- Operate the cash register and handle cash according to standards.
- Engage customers about Rewards benefits and complete enrollments.
- Educate customers about the Voice of Customer survey.
- Assist with omni-channel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
