Senior Forward Deployed Engineer

Caylent

4d•$136,000 - $216,000•Remote

About The Position

Caylent is an AI-first cloud services company and an AWS Premier Tier Services Partner. Its Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic. The practice delivers production-grade agents, data products, AI-augmented operations, and workforce transformation. Senior Forward Deployed Engineers own their accounts and the full client relationship from discovery through close. They independently scope, architect, build, and deliver engagements. Caylent hires for two specializations: Technology-Workforce FDEs lead solo technical engagements in engineering and IT organizations, owning architecture decisions and LLM-native delivery end to end; Operational FDEs lead single-function AI adoption programs, including persona discovery, role-specific enablement, and workflow automations that they deploy and own. This role is structured around autonomy and accountability. FDEs make decisions suited to each client's environment and constraints, identify and manage scope and risks, surface opportunities to expand engagements, and transfer lasting capability through documented, runnable, maintainable software or automations. They also contribute reusable patterns, templates, and components to the practice after each engagement. The company is fully remote, with employees in Canada, the United States, and Latin America. The role may require up to 50% travel, depending on business needs.

Requirements

At least 5 years of engineering or technical delivery experience, including meaningful experience in embedded or client-facing contexts.
Proven solo account delivery, with evidence of owning a client relationship from kickoff through close without supervision.
Hands-on depth in one or more of the following: LLM application development, cloud-native architecture (AWS preferred), backend systems at scale, or enterprise business automation.
Ability to make independent technical decisions and manage delivery quality within client environments.
Strong communication skills, including technical precision with engineers and clear, confident communication with VP-level leadership; able to adjust depth without losing accuracy.
High tolerance for ambiguity and a consistent ability to deliver value before all requirements are defined.

Nice To Haves

Experience building production AI systems such as RAG pipelines, agents, fine-tuned models, or LLM-native applications.
Hands-on experience with Claude, AWS Bedrock, or an equivalent platform, including model parameters, prompt architecture, and tool use.
Background in a consulting firm, systems integrator, or professional services environment.
Familiarity with statement-of-work-based delivery and scope management.
AWS Solutions Architect Professional, DevOps Engineer Professional, or equivalent certification.
For the Operational specialization: background in management consulting, enterprise SaaS implementation, or a business function known deeply from the inside.
For the Operational specialization: experience designing and running AI enablement programs for non-technical business audiences.
For the Operational specialization: hands-on experience with Zapier, Power Automate, Airtable, or similar tools, and familiarity with enterprise systems such as Salesforce, Workday, or ServiceNow.
For the Operational specialization: a track record of cross-functional work, including with Finance, Legal, and Operations.

Responsibilities

Own the full client relationship on an account from discovery through close.
Make architecture and build decisions appropriate to the client's environment and constraints, and stand behind those decisions.
Independently run discovery, architecture reviews, and stakeholder interviews, translating ambiguous problems into scoped, deliverable work.
Identify and manage scope creep, and surface risks before they become problems.
Identify and surface expansion opportunities.
Transfer lasting capability through documented, runnable, maintainable software or automations that work after the engagement ends.
Contribute intellectual property to the practice after every engagement, including patterns, templates, and reusable components.

Benefits

Medical insurance for the employee and eligible dependents.
401(k) plan with company match up to 4% and immediate vesting.
Competitive phantom equity.
Company-issued laptop.
Dental and vision insurance.
Term disability insurance.
Term life insurance.
Flexible Spending Account.
Equipment and office stipend.
Annual learning and development stipend.
Unlimited paid time off.
10 paid holidays.
Additional compensation may include bonuses, commissions, equity, and other incentives, varying by role and individual and/or company performance.