Senior Forward Deployed Engineer

Toters•Geraldine, AL

83d

About The Position

Toters is an on-demand e-commerce and delivery platform that helps customers conveniently get what they need in their city. The Senior Forward Deployed Engineer serves as a bridge between business teams and engineering, enabling teams across Toters to build products, automate workflows, and solve business problems with the company’s internal AI-powered platform. The role combines software engineering, solution consulting, product thinking, and business enablement. It involves working directly with teams to understand challenges, identify high-impact opportunities, turn them into practical technical solutions, and help users become increasingly capable of building solutions themselves. The engineer drives platform adoption, delivers valuable use cases, enables users, and ensures the platform produces measurable business impact. Success means making product building and problem-solving more accessible across Toters. Rather than only building solutions for teams, the engineer helps teams build their own useful, scalable solutions tied to measurable business outcomes, turning the AI-powered platform into a company-wide capability for solving problems, automating work, and rapidly turning ideas into products.

Requirements

5+ years of experience in software engineering.
Strong product and problem-solving mindset, with the ability to move from an ambiguous problem to a practical solution.
Hands-on experience building software products, internal tools, automations, or AI-powered applications.
Strong understanding of AI, AI agents, workflow automation, and no-code/low-code application development.
Ability to translate complex business needs into simple, scalable technical solutions.
Strong communication, consulting, and stakeholder-management skills.
Comfortable working directly with both technical and non-technical teams.
Strong ownership and ability to work independently in a fast-paced, ambiguous environment.
Data-driven mindset, with the ability to define success metrics and measure business impact.
Strong ability to prototype quickly, experiment, learn, and iterate based on user feedback.
Ability to balance speed of execution with scalability, reliability, and maintainability.

Responsibilities

Partner with teams across Toters to understand their workflows, pain points, and business challenges.
Translate ambiguous business problems into clear product and technical solutions.
Rapidly prototype, build, and launch applications, automations, and workflows using the platform.
Enable non-technical teams to build solutions themselves through onboarding, training, coaching, and best practices.
Act as the technical and solution-consulting bridge between business teams and engineering.
Identify and prioritize high-value use cases based on business impact, feasibility, and scalability.
Work closely with engineering to surface recurring needs, platform gaps, and opportunities for improvement.
Drive adoption and engagement of the platform across different functions and teams.
Define and track adoption, engagement, and business-impact metrics.
Measure value through outcomes such as productivity gains, cost reduction, process improvement, revenue impact, and improved customer experience.
Establish best practices and reusable patterns that help teams build solutions faster and more effectively.