Senior Forward Deployed Engineer, AI Studio

Amgen • Jacksonville, FL

7d • $156,190 - $211,316

About The Position

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Forward Deployed Engineer, AI Studio. What you will do. Let’s do this. Let’s change the world. In this vital role, you’ll join a fun, innovative engineering team within the AI & Data Science (AI&D) - organization. You will be part of AI Studio leading the technical delivery of complex AI and automation solutions through discovery, solution design, build, evaluation, production deployment, early stabilization and measurable value, production deployment, early stabilization and measurable value. You will maintain technical continuity across the lifecycle, working with business stakeholders and multidisciplinary teams to shape the simplest viable solution, coordinate execution, make delivery trade-offs, remove blockers and contribute hands-on to critical components. The role combines enterprise solution engineering, applied AI/ML, GenAI, RAG and agents, integration, evaluation, MLOps/LLMOps, security, governance and production operations. Technical accountability complements, but does not replace, explicit product, business, compliance and long-term support ownership.

Requirements

• Doctorate Degree and 1 year of experience in Computer Science, IT or related field OR Master’s degree with 8 - 10 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 10 - 12 years of experience in Computer Science, IT or related field OR Diploma with 12 - 14 years of experience in Computer Science, IT or related field
• Technical discovery, and value framing: Workflow analysis, intended-use definition, feasibility assessment, data and integration readiness, success measures, estimates, dependency mapping and technical go/no-go recommendations.
• Enterprise solution architecture and integration: End-to-end design across applications, APIs, services, data and knowledge flows, models, retrieval, agents, workflows, persistence, identity, security zones, enterprise systems and support boundaries.
• Applied AI/ML and GenAI engineering: Production Python and SQL; classical ML and NLP awareness; foundation-model integration, prompt and context management, RAG, structured output, provenance, citations, bounded tool use, permissions, recovery and human control.
• Evaluation, quality and regulated delivery: Representative evidence, baselines, gold sets, error taxonomies, expert adjudication, model and retrieval quality, task success, safety, latency, reliability, failure analysis, Responsible AI, privacy, validation, auditability and GxP controls.
• Cloud, DevSecOps and lifecycle operations: Cloud-native services, containers, CI/CD, infrastructure as code, versioning, observability, SLOs, staged release, rollback, incidents, disaster recovery, capacity, FinOps, runbooks and MLOps/LLMOps.
• Demonstrated end-to-end technical ownership of at least one production AI, ML, software, data or automation solution that delivered a measurable enterprise outcome.
• Strong hands-on proficiency in Python and SQL, with experience designing or reviewing production software, APIs, services, data flows, evaluation pipelines and enterprise integrations.
• Proven ability to turn complex business problems into coherent technical designs, executable delivery plans, acceptance criteria and production-readiness evidence while coordinating multidisciplinary teams.
• Advanced capability in at least one role-defining pillar—Applied AI/ML, GenAI/RAG/agents, full-stack and integration engineering, or AI platform/MLOps—plus credible breadth across the production lifecycle.
• Excellent critical thinking and ability to create clarity, structure and forward momentum in ambiguous situations.
• Strong technical leadership through influence, credibility, constructive challenge and hands-on problem solving.
• Clear communication of evidence, uncertainty, risks, trade-offs, limitations and delivery status to diverse audiences.
• Sound judgment, ownership and resilience when balancing value, speed, quality, security, compliance, cost, maintainability and supportability across global teams.

Nice To Haves

• Advanced RAG, knowledge and agent systems: Hybrid or graph retrieval, knowledge graphs, source verification, MCP-style integration, durable or multi-agent workflows, policy enforcement and adversarial testing.
• Cloud, data and AI platforms: AWS, Bedrock or SageMaker, Databricks, Spark, Kubernetes, serverless or event-driven systems, infrastructure as code, MLflow, Airflow, Kubeflow, observability and FinOps.
• Full-stack, workflow and automation breadth: JavaScript or TypeScript, modern web applications, API gateways, distributed workflows, process automation, document or vision capabilities and human-AI review experiences.
• Regulated delivery and capability building: Life sciences, biotechnology, pharmaceutical, healthcare, GxP or validated-system experience; reusable frameworks, accelerators, standards, platform capabilities and mentoring.

Responsibilities

• Lead discovery by clarifying the business workflow, users, intended outcome, value hypothesis, acceptance criteria, operational constraints, data readiness, integration dependencies and production implications;
• Translate complex problems into an executable solution design, delivery plan, technical workstreams, estimates, milestones, dependencies, risks, acceptance criteria, release approach and support transition.
• Build, prototype, review or contribute to critical production components to prove feasibility or unblock delivery, including AI-enabled applications, RAG, bounded agents, intelligent automation, APIs and integrations.
• Define and maintain the integrated architecture across applications, workflows, data and knowledge pipelines, models, retrieval, agents, APIs, enterprise integrations, identity, access controls, observability and human review.
• Orchestrate delivery across full-stack engineering, data science, ML and context engineering, testing, platform, security, compliance and business roles;
• Establish integrated testing, AI evaluation and governance covering functional, performance, security, data, model, retrieval, generation, tool-use, human-oversight and operational behaviour with explicit release thresholds.
• Coordinate production readiness through CI/CD, staged release, monitoring, logging, SLOs, rollback, recovery, runbooks and controlled deployment; support early issue triage, stabilization and transition to the operating owner.
• Communicate evidence, risks, trade-offs and status clearly; measure adoption and value and convert delivery lessons into reusable components, accelerators, standards, documentation and playbooks.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree