Senior Fleet & Site Performance Consultant

Caterpillar Inc.•Peoria, IL

3d•Onsite

About The Position

The Senior Fleet & Site Performance Consultant is at the intersection of customer needs, technical expertise, and commercial success. This role brings mining operations to life by solving our customer's challenges into optimized fleet and site solutions that drive uptime, productivity, and measurable business value. You will be a technical sales Subject Matter Expert (SME), working side‑by‑side with the Commercial Managers, supporting Mining and Quarry customers across key product families, including loading tools, trucks, and support equipment.

Requirements

Experience in application engineering, product support, technical sales, site performance, or fleet optimization.
Experience in mining, quarry, heavy equipment, or industrial operations.
Ability to design and model optimized fleets aligned to customer KPIs (production, cost/ton, availability, utilization).
Strong analytical skills to develop: fleet sizing and equipment match models, production simulations, scenario comparisons.
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in selection of machines, understanding their operations, identifying opportunities, modeling sites and the ability to leverage that information in supporting the creation of customized JSS solutions.
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Equally strong in data, people, and problem‑solving.
Strong customer engagement and influencing skills at multiple organizational levels.
Confidence serving as the technical voice at the table.
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Responsibilities

Support Job Site Solutions (JSS) go‑to‑market initiatives by helping customers rethink how their sites operate — from individual machines to full fleet strategies.
Collaborate closely with Dealers, Caterpillar Product Application Specialists, and internal teams to turn insight into action.
Analyze customer sites and identify opportunities to improve production, uptime, and maintenance performance.
Design optimized fleet and site solutions, developing fleet models and machine recommendations that align with customer production targets and operating conditions.
Build and present total cost of ownership (TCO) and economic models that clearly demonstrate customer value and support confident decision‑making.
Partner closely with JSS Commercial Managers to co‑create solutions that meet customers’ production, cost, and operational objectives.
Deliver application expertise at the point of sale, helping customers understand how equipment and technology work together to improve outcomes.
Conduct product performance and site efficiency studies, translating data into practical recommendations customers can act on.
Serve as a connector between customers, Dealers, and internal teams to ensure solutions are feasible, aligned, and commercially compelling.