Senior Fleet Dispatcher

Smithfield Foods•Tar Heel, NC

22h

About The Position

The Senior Fleet Dispatcher is responsible for the effective day-to-day coordination and management of a fleet of drivers and vehicles to ensure safe, efficient, and on-time transportation operations. You will oversee route planning, load assignments, and schedule preparation while dispatching drivers in alignment with delivery requirements, equipment availability, and Hours of Service regulations. The Senior Fleet Dispatcher serves as a key communication link between drivers, operations, and facilities, proactively resolving issues, optimizing fleet utilization, and supporting consistent service levels across the network.

Requirements

Bachelor's degree from an accredited four-year college or university and 2+ years of relevant experience, or an equivalent combination of education and experience.
Understanding of the transportation industry, rate structures, and current trends.
Strong planning, organizational, and execution skills with the ability to work independently in a complex environment.
Excellent verbal and written communication skills.
Ability to work effectively in a fast-paced, team-oriented environment while building strong working relationships through a respectful and approachable style.

Nice To Haves

Associate's Degree, preferred.
SAP and TMS experience are a plus.

Responsibilities

Manage full dispatch operations, including planning routes, scheduling drivers, and adjusting weekly delivery plans to meet service requirements.
Supervise company-owned fleet drivers, secure freight, and resolve transportation issues to ensure safe, efficient, and on-time deliveries.
Coordinate pickup and delivery appointments with internal teams, customers, and external partners to ensure alignment on availability, quantities, and delivery requirements.
Identify and evaluate delivery needs based on cost, volume, and service expectations, proactively resolving transportation disruptions as they arise.
Perform additional duties as needed to support overall transportation operations and departmental objectives.
May directly supervise fleet drivers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

Robust, flexible and affordable benefit plans and programs
Medical plans with out-of-pocket costs, on average, 20 percent less than plans offered by other employers.
Be Well programs offer tools and resources to enhance your quality of life, at no additional cost.
Support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more.
Comprehensive training and professional development programs
LinkedIn Learning access on-demand courses, professional certificates, and skill-based training
Tuition assistance covering English language learning, high school completion, and degree programs
Leadership development initiatives
Smithfield Scholarship Program for employees’ children.
Education Reimbursement Program provides financial reimbursement to team members who want to further their formal education by obtaining a GED/High School Equivalency (HSE) Diploma or by pursuing an academic degree at an accredited college or university that is not a Guild learning partner.