Senior Fleet Data & Operations Analyst

GCI•Anchorage, AK

53d

About The Position

PURPOSE OF POSITION: Supports the CTO Operations department by assessing and interpreting fleet performance metrics to optimize utilization, reduce maintenance expenditures, and identify improvement opportunities. This role generates detailed reports, dashboards, and presentations to guide data-driven decision-making, manages logistics requests, monitors service compliance against KPIs, and ensures proactive communication with all stakeholders. Additional Job Requirements: Provides senior-level expertise, leveraging advanced analytics, financial stewardship, and operational oversight to ensure fleet and logistics operations align with company strategy. Operating with broad autonomy, the senior role is a subject matter expert (SME) responsible for vendor stewardship, KPI compliance, advanced reporting frameworks, and cross-functional consultation on fleet strategy and resource allocation.

Requirements

ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
Must have a strong desire to learn, think critically, and to solve problems.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
Must be able to work independently with minimal supervision.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Proven ability to maintain confidentiality of sensitive information.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Needs to be familiar with telephony terms.
Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project).
Ability to create advanced Excel formulas, queries, and custom reports in company software applications.
Strong analytical, organizational, and problem-solving skills.
Attention to detail with ability to manage multiple priorities simultaneously.
Strong written and verbal communication skills for presenting data insights.
Ability to collaborate across functions, manage vendors, and maintain stakeholder relationships.
High School diploma or equivalent.
Bachelor's degree in Business Administration, Finance, Logistics, Data Analytics, or related field.
Minimum three (3) years of progressively responsible experience in fleet management, logistics operations, or advanced data analytics or SME-level expertise.

Nice To Haves

Relevant telecom industry or job specific certifications.
Lean Six Sigma Green Belt or Black Belt
Project Management Professional (PMP)
Certified Analytics Professional (CAP)
Certified Automotive Fleet Manager (CAFM) or other fleet/logistics certifications

Responsibilities

Assess and interpret fleet performance metrics, including maintenance expenditures, asset utilization, and service compliance against KPIs.
Generate accurate reports, dashboards, and presentations to support management decisions.
Manage logistics requests for vehicle fleets; troubleshoot operational challenges and maintain ongoing stakeholder communication.
Monitor and oversee aging inventory; proactively escalate risks and recommend solutions.
Develop processes, workflows, and frameworks for reporting and project tracking.
Use Microsoft Excel formulas, queries, and company software systems to analyze and visualize fleet data.
Prepare and support financial reporting and analysis for CAPEX/OPEX.
Maintain confidentiality of sensitive financial and operational data.
Provide administrative and operational support to ensure departmental goals are achieved.
Ensure compliance with safety standards, policies, and community or regional requirements for rural operations.
Serve as the subject matter expert (SME) for fleet data analytics, operations strategy, and reporting frameworks.
Lead the design, development, and implementation of enterprise-level dashboards, analytics models, and reporting systems.
Partner with leadership to prepare strategic plans, financial forecasts, and vendor stewardship strategies.
Provide advanced oversight for CAPEX/OPEX allocation, vendor resource tracking, and cost optimization.
Mentor junior analysts, providing training on reporting systems, data analysis, and operational best practices.
Act as lead liaison with external vendors, auditors, and internal departments on fleet strategy and compliance.
Represent the department in cross-functional projects, ensuring operational needs are incorporated into strategic initiatives.