Data Analyst, Operations

ReturnPro•Miami, FL

5d•Onsite

About The Position

We are looking for an Operations Data Analyst to join our growing core technology team. The Operations Data Analyst is a crucial role within the organization, responsible for collecting, analyzing, and interpreting data to support and optimize various operational processes. This role is essential for making informed decisions, improving efficiency, and ensuring the smooth functioning of the company's day-to-day activities. The successful candidate will turn data into information, information into insight, and insight into business decisions.

Requirements

2 to 4 years of industry experience as a Business/Data Analyst
Experience data analysis using tools such as SQL and Excel
Practical knowledge of data in various forms (data warehouses/SQL, unstructured data environments/PIG, HIVE, Impala)
Familiarity with BI reporting tools (Power BI, and/or Tableau)
Experience working within process management and improvement methodologies
Ability to act with integrity, professionalism, and confidentiality
Proficient with Microsoft Office Suite or related software
Strong time management and project management skills
Ability to think creatively and problem solve when faced with new challenges
Ability to work independently, multi-task, and deliver quality work in an efficient manner
Ability to manage competing priorities
Ability to succeed in a team environment
Demonstrated initiative

Nice To Haves

Experience in quantitative analysis and statistical modelling would be helpful

Responsibilities

Conduct detailed data analysis on data used across business units to evaluate business processes, improve existing features, and create new ones
Perform various data analytics using SQL, MS Excel, and statistical models to examine data, identify trends, patterns, anomalies, and extract actionable insights
Gather and compile data from various sources, including databases, spreadsheets, and operational systems, ensuring data accuracy and completeness
Provide relational database expertise to construct and execute SQL queries for data analysis
Develop and generate regular and ad-hoc reports and dashboards to communicate data-driven insights to stakeholders
Collaborate with operational teams to identify areas for process improvement through data-driven recommendations
Design, develop, and provide expertise in tools, techniques, metrics, and dashboards for insights and data visualization to address business needs
Create data visualizations, such as charts and graphs, to effectively communicate findings and support decision-making
Develop and execute tools for monitoring and reporting on data quality
Promote and enforce data quality management principles, including metadata, lineage, and business definitions