Senior Fire Investigator

Sedgwick•Telecommuter WV, WV

About The Position

EFI Global, a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting firm, is seeking a Senior Fire Investigator. The role independently conducts extensive, detailed investigations to determine the origin and cause of fires and explosions, primarily involving structures, including commercial buildings and residences. Investigations may involve suspected insurance fraud, large losses, large fire losses, and multiple claims. The investigator reports findings to requesting parties, inspects incident sites, interviews witnesses and involved persons, reviews public records, and may provide expert testimony in depositions and trials. The position maintains confidential claims files and documents relevant facts in the appropriate claims systems, keeps management informed of developments affecting claims results, and offers recommendations and guidance regarding investigation outcomes and claims resolution. It also develops working relationships with government agencies and private information bureaus, maintains technical and legal knowledge relevant to investigations, and may guide other Fire Investigator team members. The role supports organizational quality programs and requires travel as needed.

Requirements

  • Five years of fire investigation experience, or an equivalent combination of education and experience.
  • IAAI Certified Fire Investigator (IAAI-CFI) certification or Certified Fire & Explosion Investigator (CFEI) certification.
  • Strong oral and written communication skills.
  • Computer proficiency, including advanced Microsoft Office products.
  • Strong organizational and time-management skills.
  • Strong interpersonal skills.
  • Good analytical and interpretive skills.
  • Strong investigative skills.
  • Attention to detail and accuracy.
  • Ability to work independently or in a team environment.
  • Ability to meet or exceed Performance Competencies.
  • Credit security clearance confirmed through a background credit check.
  • Ability to stand and/or walk for long periods, kneel, squat, bend, climb, crawl, stoop, and reach or work overhead.
  • Ability to work outdoors in hot and/or cold weather conditions.
  • Ability to lift or carry up to 50 pounds and push or pull up to 100 pounds.
  • Ability to drive up to four hours per day.

Nice To Haves

  • Bachelor's degree from an accredited college or university.

Responsibilities

  • Independently investigate assigned claims suspected of insurance fraud, including large losses, large fire losses, and multiple claims.
  • Investigate cases and report findings to requesting parties in accordance with best practices.
  • Anticipate customer training needs based on customer exposure and antifraud initiatives.
  • Inspect incident sites and provide expert testimony on fire origin and cause in depositions and trials, communicating findings clearly and concisely.
  • Maintain confidential claims files, document relevant facts in claims handling systems, and inform management of developments that may affect claims results.
  • Review investigations and make timely recommendations on outcomes; provide guidance and recommendations to claims leadership and associates on claims resolution.
  • Develop and maintain rapport and cooperation with federal, state, and local government agencies and private information bureaus.
  • Identify and interview witnesses and involved persons who may have relevant information or evidence.
  • Independently conclude investigations and determine negligence and violations of law.
  • Inspect relevant public records, including land deeds, mortgages, liens, suits, judgments, and marriage and divorce records.
  • Maintain technical competency and knowledge of laws governing privacy rights and access to public records, ensuring investigations are legal and ethical.
  • Provide investigative guidance to Fire Investigator team members when needed.
  • Perform other duties as assigned, support organizational quality programs, and travel as required.
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