About The Position

The Workday Success Plans Team is focused on our customers' post Go-Live journey, creating programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers, ranging from feature demonstrations to full feature deployments. At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do, but we also like to have fun. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. This role involves learning new things in a fast-paced environment, tackling varied and challenging business problems, and clearly articulating the value of Workday solutions to customers. The team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. As a trusted Workday advisor, you will assist customers with how-to questions, troubleshoot and guide them through configuration, and provide feature demonstrations. As a Workday Spend expert, you will share your experience, identify key considerations, and highlight standard methodologies. Our Consultants have a deep understanding of Workday Financials applications, with expertise sought in areas such as Workday Strategic Sourcing, Intake Forms, Pipeline Sourcing, Contracts Management, Supplier Relationship Management, Procurement Requisitions/Purchase Orders, Receipts/Receipt Accruals, Supplier Portal, Procurement Cards, EDI Transactions, Supplier Accounts, Suppliers, Supplier Invoices Matching, 1099 Processing, Inventory, Stock Requests/Fulfillment Processing, Par Management, Cycle Counts, Replenishment, Expenses, Spend Authorizations, Expense Report Processing and Repayments, Credit Card Processing, Travel Booking Records.

Requirements

  • 3 years of IT implementation experience (p3) / 5 years of IT implementation experience (p4)
  • 3 years of experience with software consulting and deployment experiences including but not limited to PeopleSoft, SAP, Oracle, and/or JD Edwards (p3) / 5 years of experience with software consulting and deployment experiences including but not limited to PeopleSoft, SAP, Oracle, and/or JD Edwards (p4)
  • 1+ years of Workday Consulting experience or experience as a Workday SME at least one of the following, Spend, Inventory, WSS, Evisort CLM, Cash Management and Expenses (p3)
  • 3+ years of Workday Consulting experience or experience as a Workday SME at least one of the following, Spend, Inventory, WSS, Evisort CLM, Cash Management and Expenses (p4)

Responsibilities

  • Conducting research to ensure understanding of customer questions and related Workday concepts.
  • Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicating responses and value to customers.
  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
  • Keeping up to date with industry practices and the ability to engage with our customers on those topics.
  • Helping drive the creation of new programs to drive customer feature adoption.
  • Delivering other Customer Enablement services, such as Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
  • Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
  • Provide one-on-one customer configuration designs.
  • Deployments including full deployment of Workday features.

Benefits

  • Workday Bonus Plan or a role-specific commission/bonus
  • Annual refresh stock grants
  • Comprehensive benefits
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