Senior Financial Application Architect - JAX

First American•Jacksonville, FL
•$102,175 - $136,200

About The Position

ServiceMac, a sub-servicing entity backed by practitioners in the mortgage servicing industry, provides technology, products, and services for the mortgage and real estate industries. This role researches, designs, develops, tests, implements, configures, and supports planning, budgeting, forecasting, and financial consolidation applications and systems. The architect gathers and documents business requirements, assesses feasibility, performs Fit/Gap Analysis, develops solutions and specifications, and configures applications to deliver new or modified functionality. The role also provides application support, resolves production issues, coordinates with vendors and business users, prepares and executes testing, maintains functional and technical documentation, and guides other resources as directed by leadership. The position requires in-depth functional and technical knowledge of financial applications and the business processes they support. Duties may be performed outside normal work hours based on business needs.

Requirements

  • Bachelor's degree in Information Systems, Computer Science, Engineering, Finance, or a related field.
  • Typically 5–7 years of directly related experience.
  • Subject matter expertise in one or more financial modules.
  • Good written and oral communication skills.
  • Strong organizational or project management skills.
  • Problem-solving and analytical skills, including the ability to communicate technical information to technical and non-technical users.
  • Ability to manage multiple tasks, respond quickly to emergent problems, and balance long-range projects with immediate system-maintenance tasks.
  • Demonstrated ability to analyze and interpret complex business processes and systems.
  • Experience on projects involving multiple application modules and integration with other systems.
  • Experience delivering complex projects on time and error-free.
  • Strong interpersonal skills.
  • Demonstrated ability to work under pressure and meet deadlines.
  • Working knowledge of planning, budgeting, forecasting, and financial consolidation packaged-application functionality and features.
  • Background combining functional expertise, business management, and technical skills with an understanding of information technology.
  • Familiarity with creating process documentation, training procedures, and standard operating procedures.
  • Standard Microsoft Office skill set.
  • Fluency in multiple application development languages to an expert level.
  • Expertise in designing programs and applications.
  • Ability to quickly grasp concepts related to industry-specific design and development.

Nice To Haves

  • Certification in planning, budgeting, forecasting, or financial consolidation applications, preferably for large packaged software.
  • Business Analysis certification such as CBAP or CCBA.

Responsibilities

  • Research, design, develop, test, and implement planning, budgeting, forecasting, and financial consolidation applications and systems.
  • Lead requirements-gathering meetings, document business needs, and conduct feasibility studies.
  • Research packaged application functionality and features to identify solutions that meet business requirements.
  • Perform Fit/Gap Analysis.
  • Configure application software to deliver new or modified functionality.
  • Develop functional and technical specifications, design solutions, and create forms and scripts based on application module capabilities.
  • Perform application support, including incident triage, researching application bugs, responding to customer escalations, and resolving issues.
  • Develop application extension solutions and resolve application issues.
  • Act as a liaison between the Enterprise Application Services team and business users.
  • Prepare test plans and execute, lead, and support user testing; perform QA application testing.
  • Resolve production issues and create and manage vendor service requests to address application issues or functionality.
  • Modify and enhance existing applications.
  • Plan and/or monitor tasks and phases involved in delivering application solutions.
  • Maintain in-depth application knowledge and business-process knowledge for the groups using the application.
  • Guide and mentor other resources as directed by leadership.
  • Develop and maintain models and documentation describing intended standard functionality.
  • Perform installation, migration, maintenance, troubleshooting, performance tuning, and administration of financial and planning applications for enterprise clients.
  • Perform duties outside normal work hours based on business needs.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • PTO and paid sick leave
  • Employee stock purchase plan
  • Other benefits, subject to eligibility
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