Senior Financial Analyst & Compensation Plan Administrator - Outpatient Services

Pine Rest Christian Mental Health Services • Grand Rapids, MI

5d

About The Position

The Senior Financial Analyst & Compensation Plan Administrator defines, implements, and administers the ORS Compensation Plan for clinical staff and programs. The role recommends matrix placement and compensation levels based on agreed criteria, analyzes ORS financial data, and makes recommendations. It requires excellent customer service and enthusiasm for the program and Pine Rest.

As Bonus Compensation Manager, the role manages bonus-plan data and payouts, including productivity and quality metrics; runs monthly and quarterly reports; monitors reimbursement rates for RVU payouts; recommends productivity expectations based on CMS value changes; and maintains individual compensation sheets for approximately 350 providers. The role explains the plan to new providers, works with the ORS Clinical Director on clinicians who are not meeting expectations, consults with regional directors and clinic managers about provider issues, and develops tools for providers to track their metrics. It also supports Pine Rest’s healing ministry through relationships that honor integrity, stewardship, empowerment, diversity, equity, inclusion, and professional excellence, maintains required annual training and competency, and performs other assigned duties.

As Psychiatry Program Manager, the role works with outside consultants to ensure psychiatry compensation meets applicable standards and market value, recommends compensation using internal and external productivity data, participates in psychiatry interviews to explain the bonus plan and expectations, and provides projections and cost analyses to support advocacy for increased payer reimbursements.

As Financial Analyst and for special projects, the role forecasts revenue and expenses for ORS and its cost centers, reviews trends against budget, develops business plans for new or expanded business, analyzes business viability, investigates productivity, visit, or revenue issues and proposes solutions, and performs other projects assigned by the ORS Director of Operations.

Requirements

• Bachelor’s degree in a related field; proficiency is normally attained through completion of this degree.
• Demonstrated experience in a professional administrative environment.
• Proficiency using Excel and other business software packages.
• Maintain annual training and demonstrate competency in required programmatic training.

Nice To Haves

• MBA preferred.

Responsibilities

• Manage the bonus plan and the data used for bonus payouts, including productivity and quality metrics.
• Run monthly and quarterly reports tracking metrics.
• Monitor actual reimbursement rates to ensure appropriate dollar amounts for RVU payouts.
• Recommend productivity expectations based on changes to CMS values.
• Track special circumstances, extra duties, coverage, and supervision roles for approximately 350 providers using individual compensation sheets.
• Meet individually with new providers to explain the bonus plan and its details, including metrics, expectations, and daily schedules.
• Work with the ORS Clinical Director to advise on and monitor clinicians who are not meeting expectations.
• Consult with ORS Regional Directors and Clinic Managers about provider issues involving productivity and quality metrics.
• Develop tools for providers to track their metrics individually.
• Maintain required annual training and demonstrate competency in required programmatic training.
• Work with outside consultants to ensure psychiatry compensation meets applicable standards and market value.
• Recommend psychiatry compensation based on reviews of internal and external productivity information.
• Participate in psychiatry interviews to explain the bonus compensation plan and expectations, including daily patient face-to-face time and collaborations.
• Provide psychiatry projections and cost analyses to assist in advocating for increased payer reimbursements.
• Forecast future revenue and expenses for ORS overall and within individual cost centers.
• Review revenue and expense trends to ensure ORS remains on track to meet budget.
• Develop business plans for new business areas and expansions of existing business.
• Analyze the financial viability of new and existing business.
• Audit, investigate, and provide solutions to issues related to productivity, visits, and financial revenue.
• Perform other duties, functions, and projects as assigned.
• Uphold Pine Rest’s healing ministry through relationships honoring integrity, stewardship, empowerment, diversity, equity, inclusion, and professional excellence.

Benefits

• Medical, dental, vision, and life insurance plans.
• 403(b) retirement match contribution by Pine Rest.
• Generous PTO for full- and part-time employees.
• Tuition assistance and loan forgiveness.
• Employee Assistance Program offering free and discounted services, including therapy, legal, accounting, and gym membership.
• Tuition discounts for employees and family members through a partnership with Davenport University.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior