NB Senior Field Underwriter - Small Commercial (Northeast Territory)

The Hanover Insurance Group•Columbia, MD

4d•Remote

About The Position

The Hanover's Small Commercial Underwriting team is seeking a Senior Field Underwriter for the Northeast Territory. This is a full-time, exempt role that can be performed remotely. The actual job title and level may be flexible depending on candidate qualifications and experience. The primary responsibility is to drive the growth of Small Commercial business by underwriting new business across various lines and sizes of accounts. This role also involves building and maintaining strong agency relationships, partnering with agency staff and Small Commercial Service Managers (SCSMs). The Senior Field Underwriter will work closely with and direct the activities of their Underwriting Technician (UT) partner(s) following established workflows.

Requirements

Strong underwriting skill and coverage knowledge.
Ability to make underwriting decisions on POS and CPP accounts up to $50,000 premium size.
Sales orientation: able to solicit, qualify, negotiate and close accounts in a manner that promotes deeper partnership with Agents.
Demonstrated commitment to service and partners; high level of responsiveness to UTs, SCSMs, and renewal UWs demonstrating strong relationship building.
Knowledge of competition and current marketplace; apply to all aspects of performing the role responsiveness and willingness to bring appropriate level of understanding to each opportunity ranging from exception to only underwriting on the small BOP to more thorough review on the larger or more complex accounts.

Nice To Haves

The actual job title and level may be flexible dependent on candidate qualifications and experience (Field Underwriter)

Responsibilities

Categorize and direct UT on next steps to be taken based on assessment and categorization.
Document underwriting decisions within standards and expectations in Underwriting systems.
Communicate coverages, including coverage advantages to highlight in the quoting process, account rounding opportunities, and identify cross-sell opportunities for Specialty businesses on accounts being quoted.
Communicate proactively with Agents to convey a sense of ownership and service during all interactions.
Instill confidence with agents in their decision to place new business with The Hanover, mainly SCSMs, UTs, and Renewal UW colleagues to communicate difficult messages most effectively with Agent partners and on overall agency management.