Senior Field Technician

Curion•Irving, TX

11h•$17 - $18•Onsite

About The Position

At Curion, We Connect Brands to People. Our expertise and passionate pursuit of insights enable our clients to make informed decisions that drive meaningful impact. Our vision? Advancing the way brands connect to people to build a better future. Our core values: Integrity, Resiliency, Accountability, Curiosity, and Collaboration. The Sr. Field Technician is responsible for performing the tasks of a Field Technician and other supporting roles where business needs arise, including a back-up for the role of Procurement.

Requirements

Clear and professional verbal communication skills
Ability to work in groups, coordinating activities effectively
Flexibility to adjust to last minute changes in schedule or work assignment
Strong attention to detail
Ability to multi-task in a fast-paced environment
Ability to read and understand instructions both written and via computer
Strict attention to client confidentiality
Ability to use the internet to research consumer products
Articulate, professional, and responsible
Successfully pass credit and background checks to be issued a company credit card
Organized with exceptional communication skills
Comfortable multi-tasking and prioritizing tasks
Reliable vehicle
Valid driver’s license with good driving record subject to driving record check and auto insurance that meets state requirements
Attention to detail
Beginner-level experience using Microsoft Office Suite (Word, Excel, Outlook, Teams)
Ability to lift up to 25 pounds on a regular basis
Significant amount of walking and driving

Nice To Haves

Customer service experience strongly preferred
Restaurant serving experience a plus
Food safety knowledge is a plus
Ability to lift up to 40 pounds on occasion, preferred

Responsibilities

Attending on-site pre-study briefings at the beginning of each shift
Become familiar with testing guidelines at start of each shift/job by thoroughly reading and comprehending the execution instructions
Setting-up of testing area before fielding and breaking-down testing area at study completion
Ensuring booth computer equipment is working for consumers
Serving correct products, following sequence as indicated in project instructions and on RedJade serving console (or other data collection platform), and as directed by Test Supervisor
Cleaning and sanitizing consumer areas after each session, resetting for next session
Distributing product packages for consumers to evaluate for home use tests, if applicable
Assisting in various kitchen duties as assigned by Test Supervisor, including labeling serving vessels, monitoring serving supplies and restocking as needed, pre-portioning products, or assisting with storing product
Any other tasks as assigned by Test Supervisor, Testing Operations Manager, or Facility Director
Pre-ordering, shopping, and picking up consumer test products at local grocery stores and online
Interacting and building professional relationships with grocery store managers or other procurement suppliers
Maintaining product integrity during delivery to Curion (coolers, blue ice packs, dry ice)
Handling special procurement requests, such as matching date codes, lot codes, or package size requirements
Keeping detailed notes of items while shopping (ex: dates found at specific stores)
Notifying Test Supervisor, Testing Operations Manager, or Inventory Technician (where applicable) when product is delivered to ensure timely attention to updating storage labels, labeling product with J# or P#, and proper storage
Ensuring Test Supervisor, Testing Operations Manager, or Inventory Technician (where applicable) follow product storage requirements as related to refrigeration or freezing
Safeguarding corporate credit card or debit card
Entering receipts and mileage into expense reimbursement software on same day of purchase
Submitting evidence of current driver’s license and auto insurance periodically as new or updated cards are issued and communicate with supervisor if driving privileges become revoked/suspended
Assisting kitchen team with field technician duties if needed and time permits
Other tasks as requested by supervisor