Senior Field Services Coordinator

Wilson & Company•Kansas City, MO

5d•Onsite

About The Position

Wilson & Company, Inc., Engineers & Architects, is seeking a Senior Field Services Coordinator to support our Railroad Field Services. This role requires strong communication skills and a collaborative spirit, working within a fast-paced environment. The Senior Field Services Coordinator will oversee Field Services Coordinators, Utility Inspector Coordinators (UICs), and Project Field Auditors, ensuring safe, efficient, and timely project execution.

Requirements

Strong leadership and team coordination abilities.
Excellent organizational and multitasking skills.
Effective verbal and written communication skills.
Problem-solving and conflict resolution experience.
Ability to prioritize competing demands in a fast-paced environment.
Proficiency with Microsoft Office and scheduling software.
Strong attention to detail and documentation accuracy.

Nice To Haves

Knowledge of railroad operations, utility inspections, and field services.
10 years of experience in scheduling, operations coordination, utility inspections, railroad services, construction, engineering, or a related field.
Experience leading or mentoring scheduling staff, coordinators, inspectors, or field personnel.
Experience coordinating projects with contractors, clients, and railroad personnel.
Familiarity with project tracking, reporting, and compliance documentation.
Experience resolving scheduling conflicts and managing resource allocation.
Knowledge of railroad requirements and operational procedures is preferred.

Responsibilities

Coordinate daily field activities and team workload assignments.
Supervise and mentor field staff while providing guidance and support.
Track project progress and staffing needs across multiple projects.
Maintain communication with inspectors, railroad representatives, and clients.
Assist in resolving project conflicts and resource allocation issues.
Ensure personnel and resources are assigned appropriately.
Escalate significant operational concerns to the Scheduling and Field Services Operations Manager.
Participate in project coordination and pre-construction meetings.
Promote a collaborative and customer-focused team environment.
Oversight and management of Field Services Coordinators, Utility Inspector Coordinators (UICs) and the Project Field Auditors.
Ensure UICs are properly trained and qualified for assigned projects.
Provide Railroad(s) review, input/feedback, and interpretation of policies and guidelines for adherence and improvement.
Oversee Project Field Auditors and coordinate audit priorities across assigned projects.
Assign digital and field audits to Project Field Auditors based on project needs, workload, and schedule requirements.
Review completed digital and field audits for accuracy, completeness, compliance, and required follow-up.
Generate and distribute audit reports to the Scheduling and Field Services Operations Manager.