Field Service Technician - Greece & EMEA

Eaton Corporation • Pittsburgh, PA

1d • Hybrid

About The Position

Eaton Corporation is a global leader in power management, generating USD 24.9 billion in revenue in the first quarter of 2025. The company's innovative, energy-efficient technologies help customers power electrical, hydraulic, and mechanical systems more safely, sustainably, and efficiently. Driven by a mission to improve quality of life and protect the planet, Eaton delivers solutions that shape a smarter, greener future. With a team of 92,000 employees and a presence in over 175 countries, Eaton supports customers worldwide with trusted expertise and forward-thinking technology. The company is seeking an experienced Senior Field Service Technician (FSE) to join its team, based in the Athens area. While the role is primarily focused on supporting operations in Greece, it also provides opportunities to contribute to selected projects across the EMEA region. This is an excellent opportunity to be part of impactful initiatives within a collaborative and international environment.

Requirements

• Technical education in electrical installation or a related field, along with relevant certifications.
• 5+ years of experience working with UPS systems.
• Fluency in Greek and English (spoken and written).
• Three phase electrical installation and commissioning experience essential.
• Good understanding of switch panels.
• Communication skills.
• Customer Focus.
• Flexibility.
• Be able to work together with different cultures.
• Able to follow guidance.
• High mobility within the hiring cluster and EMEA level, if requested.

Nice To Haves

• Experience in data-center environments.
• Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP.
• Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control).

Responsibilities

• Perform on-site installation, commissioning, maintenance, and repair of Eaton equipment, ensuring safe and high-quality execution.
• Support customers across Greece and, when required, assist with selected service activities in the wider EMEA region.
• Troubleshoot technical issues on UPS systems and related power equipment, providing timely resolutions to minimize downtime.
• Carry out preventive maintenance activities to ensure optimal performance and reliability of Eaton’s installed base.
• Deliver excellent service to customers by ensuring clear communication, professionalism, and strong technical support.
• Execute commissioning tasks for data-center projects, following Eaton’s procedures and safety standards.
• Collaborate with senior engineers on complex issues and escalate technical challenges when needed.
• Document service activities, write technical reports, and ensure accurate maintenance records.
• Follow all Health & Safety requirements on customer sites, ensuring compliance with Eaton’s standards and local regulations.
• Coordinate with subcontractors or other on-site teams when required to complete service tasks.
• Maintain tools, equipment, and service documentation in good working order.
• Support continuous improvement by sharing field observations and feedback with the service team.

Benefits

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
• Work in a company with commitment to Inclusion & Diversity and Sustainability (Foster an inclusive culture with a strategic goal to increase a female representation including in Leadership).
• Annual mentoring program, Eaton University, a reward, and recognition system.
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide.
• Strong, agile, and diverse team locally and globally.
• Strong processes and state-of-the-art systems and tools.
• Structured employee development processes, open feedback culture with development plans.
• Detailed induction support and well-structured onboarding.
• Balance your work and life with a hybrid worktime model.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed