Senior Field Service Representative

Leonardo DRS, Inc. • Germantown, MD

7d • $83,552 - $108,618 • Onsite

About The Position

DRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry globally. The company is a global pioneer of AESA tactical radars for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. We are seeking self-driven individuals that enjoy working in challenging environments both domestically and internationally.

Requirements

• Associate’s degree in related technical field with 8+ years experience or equivalent combination of education/training and experience
• Advanced technical expertise and application domain knowledge
• Ability to lead a technical group independently
• Ability to travel up to 75% of the time during peak times of the year
• U.S. Citizenship required.
• This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

Responsibilities

• Support DRS equipment in operating environments at depots, training sites, and customer field operations with training, operation or repair
• Support all Field Service Activities
• Setup and support demonstrations
• Provide budget, cost and schedule input for design assignments
• Communicate clearly (written and oral) with other company personnel and the customer as required
• Complete documentation as needed and enjoy collaborating with continuous improvements efforts
• Provide feedback on potential proposals.
• Provide technical knowledge and assistance to other engineers and support personnel
• May lead and direct the work of others as assigned
• Support, communicate, reinforce and defend the mission, values and culture of the organization
• Attend appropriate engineering, customer or business meetings
• Lead less-experienced representatives

Benefits

• comprehensive health insurance (medical, dental, vision)
• employer matching 401(k) retirement plan
• paid time off including vacation, holidays, and sick leave (including ant state-mandated paid sick leave)
• parental leave benefits
• tuition reimbursement
• professional development support
• life and disability insurance coverage
• company contribution to a health savings account
• telemedicine
• legal insurance
• 401(k) savings plan
• wellness programs that focus on physical, emotional, and financial well-being
• programs and activities to support career-growth, professional development, and skill enhancement
• flexible work schedules with our 9/80 program
• paid parental leave
• community service hours

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree