Senior Field Service Representative

Eaton Corporation•Manassas, VA

6d•$97,000 - $142,000•Hybrid

About The Position

Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, offering strong initial 3-4 week training and support for a successful career with Eaton. This is a hybrid position that requires up to 25% travel with company vehicle, mobile phone, laptop and PPE provided. The expected annual salary range for this role is $97000 - $142000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Requirements

High School Diploma or GED equivalent or higher with minimum 3 years of electrical experience troubleshooting and resolving issues with electrical power distribution systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7+ or more years of experience evaluating and servicing electrical distribution or control systems
Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
No relocation offered, candidates must be within a 50-mile radius of Manassas VA to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Must possess a valid driver's license in good standing

Nice To Haves

Associate degree or higher from an accredited institution
Bachelor’s degree in Engineering from an accredited institution
Electrical or General Contractor’s License
Professional Engineering License
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
NICET/NETA certification

Responsibilities

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies; identify and present additional sales opportunities to customers
Provide 24/7 on-call availability in field service engineering and technical support for electrical power distribution equipment
Proficient in power distribution, troubleshooting, test equipment operation communication, policies, software, parts knowledge, and safety precautions.
Understands 3-phase power systems and low and medium voltage power distribution equipment, up to and including 38kV.
Develop and maintain strong working relationships with customers, service shops, and other organizations
Possess knowledge of UL, NEMA, and NEC standards.
Generate timely and accurate service reports on work, product performance, and warranties.
Manage multiple projects independently
Mentor less experienced technicians