Senior Field Service Manager
About The Position
Field Service Manager – X-Ray Systems (Leadership Role | National Travel) Lead the Team. Own the Field. Drive Critical Healthcare Technology. Del Medical is looking for a hands-on Field Service Manager who thrives at the intersection of advanced X-ray technology, leadership, and mission-critical service delivery. You’ll lead a team of Field Service Engineers supporting radiographic imaging systems across hospitals, clinics, and government installations, including military environments where performance matters most. If you’re a proven technical leader who can solve complex problems, develop people, and deliver results in the field, we want to talk to you. What You’ll Do Lead & Develop a High-Performance Team Coach, mentor, and manage Field Service Engineers across multiple regions Own Service Operations Drive performance across response times, uptime, and first-time fix rates Be the Technical Authority Support escalations and troubleshoot complex X-ray system issues Deliver Exceptional Customer Experience Build trusted relationships with healthcare providers and government clients Improve & Scale the Service Function Implement best practices, streamline processes, and partner with Engineering & Quality Stay Close to the Field Travel to support installations, escalations, and critical deployments Why Del Medical? Work on mission-critical imaging systems that directly impact patient care Lead service efforts supporting both healthcare and military operations Join a growing, agile organization where your impact is visible A role that blends leadership, technology, and real-world impact Benefits: Competitive salary and benefits package. Auto Allowance Reimbursed expenses for Gas, lodging, meals Health, dental, and vision insurance. STD, LTD, Life and AD&D Insurance 401(k) retirement plan with company match. Paid time off, including holidays and vacation. Opportunities for professional development and career advancement. Ready to Lead from the Front? If you're looking for a role where you can make decisions, build teams, and solve real-world problems in the field, apply today and help drive the future of medical imaging service at Del Medical. Qualifications
Requirements
- proven technical leader who can solve complex problems
- develop people
- deliver results in the field
Responsibilities
- Lead & Develop a High-Performance Team Coach, mentor, and manage Field Service Engineers across multiple regions
- Own Service Operations Drive performance across response times, uptime, and first-time fix rates
- Be the Technical Authority Support escalations and troubleshoot complex X-ray system issues
- Deliver Exceptional Customer Experience Build trusted relationships with healthcare providers and government clients
- Improve & Scale the Service Function Implement best practices, streamline processes, and partner with Engineering & Quality
- Stay Close to the Field Travel to support installations, escalations, and critical deployments
Benefits
- Competitive salary and benefits package.
- Auto Allowance
- Reimbursed expenses for Gas, lodging, meals
- Health, dental, and vision insurance.
- STD, LTD, Life and AD&D Insurance
- 401(k) retirement plan with company match.
- Paid time off, including holidays and vacation.
- Opportunities for professional development and career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
