Senior Field Service Engineer - Electron Beam Systems
About The Position
This role is for a Senior Field Service Engineer specializing in Electron Beam Systems. The position involves supporting the installation, commissioning, optimization, and long-term performance of sophisticated electron beam welding systems across North America. The engineer will act as a primary technical resource for complex customer issues, collaborating with customers and engineering teams to solve challenging electrical, mechanical, vacuum, high-voltage, motion control, and electromechanical problems. While direct electron beam experience is not required, strong troubleshooting abilities and a willingness to learn complex technologies are essential. The role offers the opportunity to become a technical expert in electron beam technology and work with engineering teams in the US and Germany.
Requirements
- 5+ years of experience in Field Service, Installation, Startup, Commissioning, or Technical Support of industrial capital equipment
- Demonstrated ability to troubleshoot complex electrical, mechanical, electromechanical, and motion-control systems
- Experience reading electrical schematics and technical documentation
- Strong customer-facing communication skills
- Ability to work independently while managing multiple priorities
- Willingness to travel approximately 30–50% throughout North America
Nice To Haves
- Experience with one or more of the following: Vacuum technology, High-voltage equipment, CNC machinery, Machine tools, Laser processing equipment, Industrial furnaces, Semiconductor equipment, Siemens PLC diagnostics, Servo drives and motion control, Industrial networking, German or multinational OEMs
- Experience supporting German or European-built machinery
Responsibilities
- Lead or support installation, startup, commissioning, and acceptance testing of highly customized electron beam systems
- Diagnose and resolve complex electrical, mechanical, vacuum, motion control, high-voltage, and electromechanical issues both remotely and on-site
- Perform systematic root-cause troubleshooting rather than symptom-based repairs
- Serve as a technical escalation point for challenging customer issues
- Deliver technical training for customer maintenance and engineering teams
- Collaborate closely with engineering teams in Germany on complex technical investigations
- Support continuous improvement through technical documentation and knowledge sharing
- Travel throughout North America supporting customer installations and production systems
- Build trusted relationships with customers while representing pro-beam's technical excellence
Benefits
- $45–55/hour plus overtime
- 401(k) with company match
- Blue Cross Blue Shield medical, dental, and vision coverage
- Paid Time Off
- Ongoing technical training and professional development
- International collaboration with engineering teams in Germany
- Visa sponsorship may be considered on a case-by-case basis
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
