Senior Field Service Engineer - Electron Beam Systems
About The Position
This is a Senior Field Service Engineer position focused on Electron Beam Systems, located in Lombard, Illinois, with potential for remote work for the right candidate. The role requires approximately 30-50% travel throughout the United States. The engineer will work on highly customized electron beam welding and advanced manufacturing systems, tackling unique technical challenges that require systematic troubleshooting, collaboration, and curiosity. The position offers the opportunity to become a technical expert in electron beam technology, working with engineering teams in the US and Germany to support customers in demanding industries like aerospace, defense, energy, automotive, and medical technology. Pro-beam has over 50 years of experience in electron beam technology and operates its own production facilities, providing engineers with hands-on experience. The US headquarters in Lombard, Illinois, supports customers across North America and collaborates with German engineering, manufacturing, software, and project teams.
Requirements
- 5+ years of experience in Field Service, Installation, Startup, Commissioning, or Technical Support of industrial capital equipment
- Demonstrated ability to troubleshoot complex electrical, mechanical, electromechanical, and motion-control systems
- Experience reading electrical schematics and technical documentation
- Strong customer-facing communication skills
- Ability to work independently while managing multiple priorities
- Willingness to travel approximately 30–50% throughout North America
Nice To Haves
- Experience with vacuum technology
- Experience with high-voltage equipment
- Experience with CNC machinery
- Experience with machine tools
- Experience with laser processing equipment
- Experience with industrial furnaces
- Experience with semiconductor equipment
- Siemens PLC diagnostics
- Servo drives and motion control
- Industrial networking
- Experience with German or multinational OEMs
- Experience with electron beam systems
- Experience with vacuum systems and vacuum furnaces
- Experience with heat treatment equipment
- Experience with precision welding systems
- Experience with metal processing equipment
- Experience with industrial inspection equipment
- Experience with other highly customized OEM capital equipment
- Experience supporting German or European-built machinery
Responsibilities
- Lead or support installation, startup, commissioning, and acceptance testing of highly customized electron beam systems
- Diagnose and resolve complex electrical, mechanical, vacuum, motion control, high-voltage, and electromechanical issues both remotely and on-site
- Perform systematic root-cause troubleshooting rather than symptom-based repairs
- Serve as a technical escalation point for challenging customer issues
- Deliver technical training for customer maintenance and engineering teams
- Collaborate closely with engineering teams in Germany on complex technical investigations
- Support continuous improvement through technical documentation and knowledge sharing
- Travel throughout North America supporting customer installations and production systems
- Build trusted relationships with customers while representing pro-beam's technical excellence
Benefits
- $45–55/hour plus overtime
- 401(k) with company match
- Blue Cross Blue Shield medical, dental, and vision coverage
- Paid Time Off
- Ongoing technical training and professional development
- International collaboration with engineering teams in Germany
- Visa sponsorship may be considered on a case-by-case basis
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
