Senior Field Manager - (MPI)

Metropolitan Peace Academy • Chicago, IL

3d

About The Position

Metropolitan Family Services is hiring a Senior Field Manager for its Crisis Prevention Response Unit (CPRU) team at the Metropolitan Peace Academy office. The position coordinates CPRU field activities and supports implementation of program strategies across partner organizations and communities. The role has a rotating schedule; candidates must be available for both a 12 p.m.–8 p.m. shift and a 7:30 p.m.–3:30 a.m. shift. The stated average starting salary is $73,000–$75,000 annually, with placement in the range based on skills and experience.

Requirements

• High school diploma or equivalent.
• At least 4 years of successful street outreach experience.
• Experience leading or supervising a team.
• Availability to work both rotating shifts: 12 p.m.–8 p.m. and 7:30 p.m.–3:30 a.m.

Nice To Haves

• Graduate of the Metropolitan Peace Academy.
• Bachelor’s degree.
• Significant experience working with high-risk, street-involved individuals, or current enrollment in a bachelor’s program.
• Experience or training in crisis intervention.

Responsibilities

• Coordinate and organize the daily activities of Field Managers and Crisis Responders within CPRU.
• Conduct regular field compliance checks for MPI partner organizations and communities.
• Provide oversight of the deployment strategy for assigned CPRU staff.
• Conduct strategy-planning and debrief meetings.
• Maintain situational awareness in confined, fast-paced environments with continuous public activity.
• Serve as an on-the-ground point of contact, coordinating with other Regional Leads and CPD and informing the CPRU field management team of technical-support needs.
• Coordinate with public safety personnel, emergency responders, law enforcement, and community partners to ensure appropriate interventions.
• Provide field technical support for implementing strategies that demonstrate program-model fidelity, golden-thread documentation, collaboration across communities, and use of evaluation feedback to inform practice.
• Facilitate and manage relationships with community-based organizations, gang intervention leaders, law enforcement, academics, and other subject-matter experts.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer contributions to Health Savings Accounts: $2,000 for individual coverage and $4,000 for family coverage, prorated to benefits start date
• Free Teladoc general medicine and behavioral health services
• Ascensus 401(k) plan with a 4% employer match, vested at 100% on the first day of eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED