Senior Field Manager - CTA (MPI)

Metropolitan Family Services • Chicago, IL

17h • Onsite

About The Position

Metropolitan Family Services (MFS) is seeking a Senior Field Manager - CPRU for its Metropolitan Peace Academy (MPA) office. MFS is dedicated to empowering families to learn, earn, heal, and thrive, acting as an engine of change since 1857. This role is ideal for someone looking to make a significant impact beyond a company's bottom line. The position involves coordinating daily activities of Field Managers and Crisis Responders, conducting field compliance checks, overseeing deployment strategies, and providing technical support for program implementation. The role also requires facilitating relationships with various stakeholders, including community-based organizations, law enforcement, and academics.

Requirements

• High School Diploma or equivalent, required.
• 4+ years of successful street outreach, required.
• Experience with leading or supervising a team, required.
• Excellent verbal communication skills, and ability to communicate effectively in writing.
• Firsthand knowledge of the community and knowledge of current street conflicts, required.
• In-depth knowledge of the principles of nonviolence, restorative justice, and trauma-informed practices.
• Driving for work required with a personally owned vehicle.
• Travel between sites required with personally owned vehicle.

Nice To Haves

• A graduate of the Metropolitan Peace Academy, preferred.
• Bachelor’s degree, preferred.
• Significant experience working with high-risk, street-involved individuals (Or currently enrolled in a bachelorette program), preferred.
• Experience or training in crisis intervention, preferred.

Responsibilities

• Coordinate and organize the daily activities of Field Managers and Crisis Responders within CPRU.
• Conduct regular field compliance checks for MPI partner organizations and communities.
• Provide oversight into the deployment strategy for assigned CPRU staff members.
• Conduct strategy planning and debrief meetings.
• Serve as points of contact in real-time (coordination with other Regional Leads, CPD) on the ground to inform the field management team of any technical support needed.
• Provide technical support to the field in implementing new strategies that demonstrate program model fidelity, golden thread documentation, collaboration across communities and use of evaluation feedback to inform practice.
• Facilitate and manage relationships with a broad array of stakeholders including community-based organizations, gang intervention leaders, law enforcement, academics and other subject matter experts.
• Other duties assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• HSA accounts ($2,000 individual, $4,000 family, pro-rated)
• FREE General Medicine and Behavioral Health Teladoc services
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED