Senior Field Engineer
About The Position
SAIC is currently seeking a Senior Field Service Engineer (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team onsite at Tobin Wells training site at Fort Bliss, Texas. This position also requires 4 months onsite training in Huntsville, Alabama. The Field Service Engineer will be responsible for but not limited to the following duties: Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations. Represent the IBCS program as the primary point of contact. Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems. Assist in the emplacement and initialization of the IBCS system. Advise customers on the capabilities and limitations of the IBCS system. Assist in troubleshooting IBCS hardware, software, and networks. Provide feedback to program leadership regarding system performance and end-user feedback. Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software. Conduct training. Support Program Help Desk. Conduct scheduled equipment inventories.
Requirements
- Bachelor's degree and fourteen (14) years’ experience; additional four (4) years’ experience can be considered in lieu of degree.
- Must possess an active Secret security clearance with the ability to maintain; US Citizenship required.
- Experience with tactical networks and troubleshooting
- In field operator training
- Troubleshooting of computer systems and networks
- Good oral communications
- Ability to effectively prioritize and execute tasks in high-pressure environments
- Able to work independently and efficiently with short term deadlines
- IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)
Nice To Haves
- Army Air Defense background (14 or 140A or 14G)
- IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
- Experience with Virtual Machine, Cisco, and/or Windows Server
- Ability to obtain a Linux+ certification within nine (9) months of hire date
- Willingness to acquire a Commercial Driver's License (CDL) and comply with with all state requirements
Responsibilities
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
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What This Job Offers
Job Type
Full-time
Career Level
Senior
