Job Opportunities Senior Field Branch Admin

Schindler Elevator • Charlotte, NC

5d • Onsite

About The Position

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Senior Field Branch Admin

Requirements

• High school degree or degree equivalent required

Responsibilities

• Provide administrative assistance in the functional areas within responsibilities pertaining to Field and Sales operations. Areas include accounting, purchasing, computer operation (all phases, especially SAP) and all related office procedures coordinating new sales and modernization within the field operations, as well as rendering customer satisfaction.
• Implement or maintain systems in support of activities such as, data entry of billing, scheduling and payroll, order processing; maintain proper permits, and any general order information via SAP entries.
• Interface with field staff regarding, receiving and distribution of all notices of schedule; maintain order logs; provide flow of delivery dates; preparation of manuals; coordinate delivery of materials as necessary and complete maintenance of customer base via SAP system.
• Maintain all necessary schedules as well as provide data entry support of field service paperwork via SAP system.
• Prepare and distribute all SAP reports each month as directed by manager.
• Review all billing to assure description of work is clear and complete and modify as needed. Include all required customer authorization information with all invoices. Assure all billing is approved by either a manager or sales representative before sending to customer.
• Answer questions for all field service technicians and handle customer issues.
• Support leadership within the department to accomplish change, implement quality improvements, and give direction to other administrative employees.
• Provide technical assistance and training and expand computer utilization and new methods within the region.
• Provide direction, guidance and training to all other administrative personnel within the District/Branch.
• Perform Administrative tasks such as: copying, filing, compose and type routine correspondence, prepare outgoing mail, including email and faxes, maintain contact/address database information, screen phone call and greet visitors.
• Responsible for maintaining various files, records, logs, and manuals for Field Operations and preparation of required reports.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED