Senior Field Applications Specialist West (Chem/IA)

Danaher•Lake Oswego, OR

1d•$40 - $43•Remote

About The Position

At Beckman Coulter Diagnostics, a global leader in clinical diagnostics for over 90 years, we are dedicated to innovating for tangible impact in life sciences, diagnostics, and biotechnology. Our work saves lives by elevating the diagnostic laboratory's role in improving patient health. We utilize advanced diagnostic solutions in hospitals, reference and research laboratories, and physician offices worldwide, with over one million tests run on our systems every hour. We foster a culture of belonging and continuous improvement, turning ideas into impact at the speed of life. The Sr. Field Applications Specialist (FAS) plays a crucial role in validating new Chemistry (Chem) and/or Immunoassay (IA) instrument installations to ensure they meet Beckman Coulter and customer requirements. This role involves working directly with customer Key Operators to reinforce training, ensure proper instrument usage and maintenance, and address questions regarding instrument operation and assay performance in accordance with specifications and regulatory requirements. The FAS collaborates closely with cross-functional teams including Tech Support, Field Service, Sales, and Customer Training.

Requirements

Associate's degree with 3+ years in laboratory/diagnostic instrumentation or another related field (Medical Technology or Clinical Laboratory Science background or similar)
Advanced understanding of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environments (Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements – CAP & CLIA)
Customer (external and internal) focused mindset with the ability to be agile and problem solve independently
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 50 lbs.

Nice To Haves

Bachelor’s Degree (Medical Laboratory Scientist / Medical Technologist related field)

Responsibilities

Responsible for the validation of new Chemistry (Chem) and/or Immunoassay (IA) instrument installations to ensure they meet Beckman Coulter and customer stated requirements.
Responsible for working directly with the customer Key Operator during validation to reinforce training and ensure customer staff is properly prepared to use and maintain instrumentation.
Responsible for addressing customer questions and concerns regarding instrument operation and assay performance, in accordance with published specifications and regulatory body requirements.
Prepare customer for and complete validations studies on instrumentation including, but not limited to instrument set-up, calibration, precision studies, and method comparisons.
Provide both onsite and remote phone support to customers for assay and QC related questions.
Provide onsite training for proper operation of instrumentation.