Senior Field Application Manager Assistant (Boston)
About The Position
DPBIO is a leading innovator in single-cell analysis, antibody discovery, and microbial screening technologies. We are seeking a highly organized, detail-oriented Senior Field Application Manager Assistant (FAA) to support our Marketing and Field Applications teams, customer demonstrations, and strategic business activities. This position plays a critical operational role in ensuring laboratory, instrument, and demo readiness and success, coordinating demo logistics, supporting marketing events, and managing day-to-day administrative activities to ensure the successful execution of customer engagements. The FAA works closely with the Senior Vice President, Field Application Scientists (FAS), and cross-functional teams to support customer demonstrations, instrument installations, hands-on experiments, laboratory operations, marketing events, and internal business operations. This position is ideal for someone who enjoys organizing complex projects, working in a laboratory environment, coordinating multiple priorities, and supporting a fast-growing commercial team.
Requirements
- B.S. in Biology, Bioengineering, or a related Life Science discipline.
- Laboratory experience in molecular biology, cell biology, immunology, or related areas.
- Excellent organizational, multitasking, and time-management skills.
- Detail-oriented, dependable, and highly organized.
- Strong written and verbal communication skills.
- Ability to work independently while supporting multiple projects and team members.
- Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
- Positive, proactive, and service-oriented.
- Strong attention to detail and execution.
- Excellent organizational and problem-solving skills.
- Team player with a willingness to support multiple functions.
- Able to thrive in a fast-paced, dynamic environment.
- Willingness to travel 45–65% to support customer demonstrations, instrument installations, and marketing events.
- Ability to lift, move, and transport equipment weighing up to 50 lbs.
- Comfortable working in laboratory, customer site, warehouse, and conference environments.
- Valid driver's license.
Nice To Haves
- Experience with laboratory operations, event or project coordination is a plus.
Responsibilities
- Support customer demonstration experiments, sample preparation, and routine laboratory activities.
- Coordinate demo logistics, shipping schedules, and laboratory readiness.
- Prepare demo instruments, materials, reagents, and laboratory equipment.
- Assist with instrument setup, packing, shipping, installation, maintenance, and inventory management.
- Prepare customer documentation, training materials, and demo records.
- Maintain CRM records, internal documentation, and project tracking.
- Assist with expense reports and general administrative support.
- Support trade shows, scientific conferences, user meetings, and customer events.
- Coordinate event logistics before, during, and after conferences.
- Prepare event materials, marketing collateral, giveaways, and demonstration equipment.
- Assist with onsite event setup, teardown, and customer support.
- Coordinate customer registration and event scheduling.
- Support the Senior Field Application Manager with operational coordination and administrative activities.
- Work closely with FAS, Sales, Marketing, Operations, and R&D teams.
- Perform additional operational and administrative tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
