Senior Field Adjuster - (Tampa)

Windward Risk Managers•Boca Raton, FL
•$90,000 - $100,000•Onsite

About The Position

The Senior Field Adjuster investigates routine to moderately complex residential property claims promptly and thoroughly. This is a field-based position involving on-site inspection of insured properties, with regular travel within the assigned territory. Candidates must live within a commutable distance of Tampa, Florida. The role includes servicing claims, communicating with policyholders and other parties, investigating the cause of loss, analyzing coverage, and resolving claims. The adjuster maintains progressive claim documentation and prepares coverage and payment letters needed to settle and conclude claims.

Requirements

  • Maintain a Florida All-Lines adjuster (620) license.
  • Have at least 3 years of homeowner’s claims field adjusting experience handling all perils.
  • Be proficient with Xactimate and sketching, including use of mobile applications such as iPad apps.
  • Be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.
  • Reside in an eligible hiring state: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, or WI.

Nice To Haves

  • Excellent verbal and written communication skills.
  • Exceptional customer service skills.
  • Strong organizational and time management skills.
  • Knowledge of property insurance policies and coverage analysis.
  • Ability to work under deadlines.
  • Proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong skills and experience with the Xactimate estimating program.

Responsibilities

  • Promptly and courteously service property claims, including contacting insureds and agencies and following through.
  • Communicate and interact with policyholders, public adjusters, attorneys, vendors, and experts to support timely claim resolution.
  • Identify, analyze, and resolve coverage issues arising during claim investigations.
  • Conduct factual investigations into the cause of loss.
  • Determine coverage based on policies and endorsements.
  • Maintain proper file documentation reflecting progressive claim handling.
  • Prepare coverage and payment letters needed to settle and conclude claims.
  • Inspect insured properties on site and travel regularly within the assigned territory.

Benefits

  • 100% employer-paid health insurance for employees.
  • Up to 6% 401(k) match with immediate vesting.
  • Long-term and short-term disability insurance.
  • Three weeks of PTO to start.
  • Generous paid holidays.
  • Tuition reimbursement and continuing education support.
  • Collaborative and growth-focused culture.
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