Field Adjuster

Safepoint MGA, LLC • Orlando, FL

3d • Remote

About The Position

Safepoint Insurance is an admitted Property and Casualty Insurance carrier based in Tampa, Florida. The Claims Department is seeking self-motivated and experienced Field Adjusters for a long-term opportunity. This position is based from the employee’s home office within the assigned service territory of Orlando.

The Field Adjuster conducts timely and effective field investigations of insurance losses. The role includes visiting insured properties, documenting damage, estimating repairs, and preparing comprehensive written reports using Xactimate. The adjuster is responsible for all phases of property claims adjusting, including evaluating coverage and damages, negotiating and settling claims within authority, pursuing subrogation opportunities, and maintaining complete claim files.

Requirements

• 3–5 years of outside property adjusting experience, including personal and commercial lines; property and casualty experience is preferred.
• All Lines Adjuster License within the assigned territory is required.
• Associate’s Degree is required. A combination of education and significant directly related experience may be considered in lieu of a degree.
• Experience with Xactware products is required.
• Proficiency with Microsoft Office products, including keyboarding and typing, is required.
• Ability to think critically, evaluate coverage, interpret insurance policies, and determine appropriate settlement strategies.
• Ability to identify and interpret complex, special, or large-loss claims and determine an appropriate resolution strategy.
• Ability to communicate effectively verbally and in writing with internal departments, direct reports, external vendors, stakeholders, and policyholders.
• Demonstrated ability to research, conduct proactive investigations, and negotiate successful resolutions.
• Ability to work with minimum supervision and provide outstanding customer service.
• Excellent communication skills and ability to interact professionally with internal and external personnel and partners.
• Results-driven, with strong problem-solving and analytical skills.
• Detail-oriented and exceptionally organized.
• Ability to climb ladders and access and walk on and around building rooftops.
• Ability to stoop, kneel, crouch, or crawl in confined spaces.
• Ability to lift 50 lbs.
• The employee is regularly required to talk or hear, and frequently required to stand, walk, handle or feel with hands and fingers, and reach with hands and arms.
• A legible copy of the current State Issued Insurance License, with the license number clearly visible and identifiable, must be provided with the application. The license must also be physically presented at the interview.

Nice To Haves

• Carrier experience.
• English and Spanish speaking and writing skills.
• Bachelor’s Degree.

Responsibilities

• Review case reserves on assigned claim files to cover probable costs.
• Prepare written reports of investigation, coverage, and damages within the CMS.
• Negotiate and settle claims within authority.
• Investigate and pursue subrogation opportunities.
• Work with attorneys to defend the company’s claim position.
• Maintain accurate and complete files.
• Interview and correspond with policyholders, public adjusters, and attorneys.
• Handle all phases of property claims adjusting, including preparing diagrams, scopes of damage, and estimates using Xactimate.
• Conduct field investigations by visiting policyholders’ homes in the assigned territory to investigate property damage.
• Inspect all areas of properties, identify and document damage, document the risk, and estimate identified damages.
• Travel or drive to locations within the service area.
• Perform other assigned tasks and projects.

Benefits

• Market-competitive wages, car allowance, gas card, and quarterly bonus programs.
• Professional development and educational assistance programs.
• Safe Harbor 401(k) plan with immediate vesting and an automatic company contribution.
• 15 paid time-off days.
• 3 discretionary days.
• 5 parental leave days.
• 5 jury duty days.
• 5 bereavement days.
• 8 company-paid holidays.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Company-paid short- and long-term disability insurance premiums.
• Flexible Spending Accounts with company contribution.
• Health Savings Accounts with company contribution.
• Employee life and AD&D insurance.
• Dependent life and AD&D insurance.
• Company-paid AAA membership.
• Company-paid identity theft protection.
• Other ancillary insurance benefit programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree