Senior Factory Quality Technician Senior Factory Quality Technician

Nestle Operational Services Worldwide SA•Town of Medford, WI

About The Position

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. The Sr Quality Technician's primary responsibilities will include raw material and packaging inspections, monitoring of in-process inspections and finished goods documentation review and/or performs a variety of standard microbiological, chemical and physical or sensory testing and assays. Responsibilities will also include maintaining logs and data records associated with job function (e.g. non-conforming materials, corrective action log, hold logs, net content files, etc.).

Requirements

B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred or equivalent experience
Preferably 1-3 years manufacturing QA/QC and/or laboratory experience in food industry.
Knowledge of continuous improvement.
Must have good verbal and written communication skills.
Strong attention to detail.
Must be able to handle multiple assignments.
Must be precise and accurate, well organized worker.
Must be able to perform in a demanding, fast-paced environment.
Good mathematical (basic statistical skills highly desirable), problem-solving and analytical skills.
Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications preferred.

Responsibilities

Supports investigations on improvement projects (e.g. holds, consumer complaints), helps to identify root causes, and helps to identify corrective actions and monitors for effectiveness.
Execute required tests on incoming ingredients and packaging according to QMS (Quality Monitoring Scheme)
Perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria.
Support training for line operators to ensure process checks are accurate and timely as stated in QMS.
Retain finished good samples and set up sensory panel daily.
Hold "Out of specification" material. Communicate with supervisors
Utilize net contents software/hardware to obtain net content information to release finished goods as well as assist operators with the use of net contents equipment.
Calibrate lab equipment such as pH meter, moisture analyzers, refractometer, scales, etc according to ICP (internal control plan).
Support execution of GMPs throughout the plant and follow safety rules and procedures.
Results recording for net contents, sensory, HACCP and SSOP
Assist in Intelex Document Control System, record retention program and management of Recipe/Formula/Deviation database and distribution
Support Management of Change Process
Support Tracking/Trending of Behavior Based Quality Program
Conducts daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices (GLP).
Organizes laboratory records and files, summarizes data, and prepares and interprets reports for use by management. Ensures compliance to procedures and work instructions
Supports laboratory activities to ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in laboratory and other analytical areas.
Responsible for daily/weekly plating, reading, release/holds, swabbing, calibration, sample collection, Internal Control Plan, sample preparations, etc..
Supports the administration, training, and execution of off- and on-line sensory, and test methods.
Supports laboratory compliance (Calibration, equipment testing, etc.) to FSSC 22000 and Nestlé requirements
Supports continuous improvement of Quality metrics/KPI's in the lab.
Ensures correct recording of laboratory and quality records in compliance with the factory Quality Monitoring Scheme (QMS), including storage and retrieval of records.
Supports Operations in attaining the Nestlé Quality Standards (QMS, NGMP, Manufacturing Instructions, etc.).
Employee shall follow and carry out company policy on all required GMP, quality and food safety requirements and escalate quality or food safety findings or incidents.
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas.
Supports the compliance for FSSC 22000 while supporting continuous improvement for Quality metrics/KPI's in their area of responsibility.
Supports Improvement initiatives (e.g. complaints, holds) with Factory.
Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
Be part of the culture change towards behavioral safety improvement.