Senior Facilities Manager

First Citizens Bank•Roanoke, TX

3d•Remote

About The Position

This is a remote role that may only be hired in the following location(s): Virginia and Missouri. This position leads support of the maintenance, business operations, and physical assets of Bank facilities at a high level of scope and ability. Ensures department activities and methodologies create value for the Bank, as well as align with business goals and objectives, through expertise and familiarity with facility infrastructure. Implements policies or procedures that enforce regulatory and corporate policy compliance. Maximizes operational efficiencies, improves service quality, and manages risks through oversight of facility activities. Provides guidance to less experienced associates in the work group and coordinates solutions for complex facilities matters.

Requirements

Bachelor's Degree and 6 years of experience in Corporate Real Estate Facilities/Property Management OR High School Diploma or GED and 10 years of experience in Corporate Real Estate Facilities/Property Management
Ability to communicate and collaborate effectively
Experience managing budgets and contracts for repairs, maintenance, and vendors
Previous experience of reviewing and understanding of leases.

Nice To Haves

IFMA and/or BOMA-preferred
Experience in CRE Facilities management, specifically in retail
General understanding of building systems (HVAC, electrical, plumbing)

Responsibilities

Oversees maintenance and repairs efforts towards the functionality of Bank facilities.
Dispatches and ensures timely completion of work order requests.
Manages preventative maintenance activities and schedule to minimize disruption in business operations.
Performs facilities inspections, provides reports, and develops effective asset management strategies.
Aids execution of department projects including major works, renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives.
Assists with emergency preparedness plans, standard operating procedures, and playbooks.
Provides guidance and expertise to all activities, leading on facility projects and serving as a resource on complex matters.
Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery and achieve high customer satisfaction ratings.
Monitors internal service level standards and key performance indicator metrics.
Proposes and implements solutions to address any service or performance deficiencies.
Manages vendors including effective work order communications, invoice management, performance & accountability monitoring, network optimization recommendations, and vendor procurement activities.
Facilitates methods of measuring vendor performance.
Provides development and oversight of capital and expense budgets, including business case recommendations for proposed major expenditures or budget variances.
Reports on budget performance and plan versus actual variations.
Identifies cost savings and cost reduction opportunities.